What does a ServiceNow administrator do?

ServiceNow is a cloud computing software service that provides a host of applications to customers. As a ServiceNow administrator, your duties are to design, develop, build, and customize applications or provide support responsibilities to end-users of the software. You administrate the workflows on the software, implement new systems or add-ons, help with problem resolution, and test systems for efficiency. ServiceNow admins also work closely with other IT specialists to ensure that workflow solutions are implemented uniformly across a network.