How to become a ServiceNow administrator?

To become a ServiceNow administrator, you need a high school diploma or a GED certificate as well as several years of experience with database administration or working on a help desk. Many employers prefer candidates with advanced qualifications, such as an associate or bachelor’s degree in information technology, database administration, or a closely related field. Certification as a ServiceNow administrator is also helpful. You should have excellent verbal and written communication, the skills to translate technical explanations into easy-to-understand terms, and technical knowledge related to ServiceNow components are also necessary.