What does a hotel tester do?

As a hotel tester, your duties are to rate and review your stay at a hotel. Typically, a hotel tester works anonymously so that the hotel does not know that you are assessing the quality of their facilities and amenities. Your responsibilities include booking a room, interacting with as many of the facility’s workers as possible, taking detailed notes about things such as room service and customer service, and assessing additional amenities, such as the hotel’s restaurants, gym, pool, and spa, and writing reports to provide feedback.