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Hotel Tester Jobs (NOW HIRING)

Drury Hotels

Hotel Maintenance Engineer

Pooler, GA

$29/hr

Knowledge of water chemistry, water testing, filtration, and mechanical operationsfor pool ... maintained hotel * Knowledge of building maintenance, including minor electrical repair and ...

Courtyard by Marriott

Hotel Engineer

Lincoln, NE · On-site

$15/hr

Be capable of passing Health and Human Services pool test and perform Pool and Spa Chemical testing ... hotel management, legal, sales, and leasing needs of our dynamic organization.

LIVunLtd

Hotel Concierge

New York, NY · On-site

$55K - $70K/yr

A Hotel Concierge is a front-facing position that requires polish, poise and a passion for ... We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing ...

LIVunLtd

Hotel Concierge

New York, NY · On-site

$55K - $70K/yr

A Hotel Concierge is a front-facing position that requires polish, poise and a passion for ... We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing ...

American Cruise Lines

Hotel General Manager

Poulsbo, WA · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United ... This includes testing for marijuana and other controlled substances. * Available to travel and work ...

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Hotel Tester information

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$11

$47

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How much do hotel tester jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hotel tester in the United States is $47.54, according to ZipRecruiter salary data. Most workers in this role earn between $37.50 and $56.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel testers during property evaluations?

Hotel testers often encounter challenges such as maintaining objectivity while evaluating a variety of properties, adapting quickly to different service standards, and discreetly documenting their experiences without alerting staff. Additionally, they must balance detailed report writing with tight deadlines and frequent travel, which can be demanding. Successful hotel testers develop strong observational skills and adaptability to consistently deliver thorough, unbiased feedback.

What is the difference between Hotel Tester vs Hotel Quality Inspector?

AspectHotel Tester
CredentialsTypically no formal certifications required; experience in hospitality or customer service beneficial
Work EnvironmentTraveling to hotels, staying overnight, and providing feedback
Job FocusEvaluating guest experience, amenities, and service quality

Hotel Testers primarily focus on experiencing hotel services firsthand and providing feedback, often traveling to different locations. Hotel Quality Inspectors usually have more formal training or certifications and may conduct detailed evaluations or audits of hotel standards. While both roles aim to improve hotel quality, Hotel Testers emphasize personal experience, whereas Hotel Quality Inspectors focus on compliance and standards. Both roles are essential in the hospitality industry for maintaining high service levels.

What are the key skills and qualifications needed to thrive as a Hotel Tester, and why are they important?

To thrive as a Hotel Tester, you need a keen eye for detail, strong analytical skills, and experience or education in hospitality, tourism, or quality assurance. Familiarity with industry standards, review platforms, and tools for documenting findings—such as checklists and digital reporting systems—is typically required. Excellent communication, objectivity, and adaptability are crucial soft skills for providing actionable feedback and navigating diverse environments. These skills ensure accurate, unbiased evaluations that help hotels improve guest experiences and maintain high service standards.

What Does a Hotel Tester Do?

As a hotel tester, your duties are to rate and review your stay at a hotel. Typically, a hotel tester works anonymously so that the hotel does not know that you are assessing the quality of their facilities and amenities. Your responsibilities include booking a room, interacting with as many of the facility’s workers as possible, taking detailed notes about things such as room service and customer service, and assessing additional amenities, such as the hotel’s restaurants, gym, pool, and spa, and writing reports to provide feedback.

What are hotel testers?

Hotel testers, also known as mystery guests or hotel inspectors, are individuals hired to evaluate hotel services and facilities anonymously. They stay at hotels, utilize amenities, and interact with staff to assess the quality of service, cleanliness, and adherence to standards. Their detailed reports help hotels identify strengths and areas for improvement, ensuring a high level of guest satisfaction. Hotel testers often work for travel companies, hotel chains, or specialized agencies, and their feedback can influence future policies and training.
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What cities are hiring for Hotel Tester jobs? Cities with the most Hotel Tester job openings:
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Hotel Tester jobs near you
Infographic showing various Hotel Tester job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 15% Full Time, 79% Part Time, and 2% Contract. Highlights an 53% Physical, 1% Hybrid, and 46% Remote job distribution, with an average salary of $98,889 per year, or $47.5 per hour.
Hotel Maintenance Engineer

Hotel Maintenance Engineer

Drury Hotels

Pooler, GA

$29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Drury Hotels rating

6.7

Company rating: 6.7 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

36th of 105 rated hotels

Job description

Position Starts at $29/HR!

Property Location:

500 East Highway 80 - Pooler, Georgia 31322You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US


So. Much. More.


Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives -Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
  • Work-life-balance- Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth -Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement -Company-matched 401(k)
  • Award-winning- Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

Maintain safe and smooth-running physical hotel property and grounds.

  • Complete repairsand preventative maintenanceon a variety of systems such as plumbing, electrical, refrigeration, kitchen equipmentand HVAC

  • Perform light carpentry, painting, vinyl and drywall repair

  • Implement and monitor programs to ensure a safe facility and work environment in compliance with all appropriate regulations: ergonomic, emergency response and injury prevention

  • Keep detailed records and reports

  • Provide ongoing training to Maintenance Tech I team members

  • Collaborate with management to recruit for department needs

  • Contribute to an exceptional guest experience by providing courteous and friendly guest service

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

  • We seek self-motivated, organized team members with the ability to demonstrate or be trained to be able to perform the following:

  • Advanced maintenance knowledge and skills, with ability to handle all aspects of hotel maintenance

  • Ability to complete partial or full dismantling of equipment to repair or replace defective components and restore functionality

  • Knowledge of water chemistry, water testing, filtration, and mechanical operationsfor pool maintenance

  • Experience in implementing and monitoring preventative maintenance programs to ensurea safe and well-maintained hotel

  • Knowledge of building maintenance, including minor electrical repair and plumbing

  • Ability to speak, write and receive direction (written and verbal direction) in English

  • Ability to troubleshoot andrepair machinery faults using appropriate testing methods

  • Flexibility to be available for emergency repair

Rise. Shine. Work Happy.Hiring Immediately!

What Drury Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Drury Hotels

Sourced by ZipRecruiter

Drury Hotels is a prominent player in the hospitality industry, based in Saint Louis, MO, US. The company was established in 1973 by the Drury brothers — Lambert, Charles, and Robert. Notably, the founders came from a family that had long been engaged in the construction business, which allowed them to apply their knowledge to build superior quality hotels. Offering a range of services, the company operates a network of upper-midscale, full-service hotels under several brands, including Drury Inn and Suites, Drury Inn, Drury Plaza Hotel, and Pear Tree Inn. The company is renowned for its distinctive blend of friendly service, clean rooms, and stunning value.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1973

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