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Hotel Tester Jobs (NOW HIRING)

La Bahia Hotel and Spa

Hotel Engineer

Santa Cruz, CA · On-site

$27.15/hr

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip ... Conduct water chemical testing and treatment for pools/spa facilities * Troubleshoot and repair ...

Drury Hotels

Hotel Maintenance Engineer

Pooler, GA

$29/hr

Knowledge of water chemistry, water testing, filtration, and mechanical operationsfor pool ... maintained hotel * Knowledge of building maintenance, including minor electrical repair and ...

Comfort Suites Hotel Ogden Utah

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Hotel Maintenance Engineer

Ogden, UT · On-site

$18 - $20/hr

Maintain hotel pools and spas, including chemical testing and balancing. * Assist with carpet cleaning and upkeep of hotel grounds, pavilion, and garden areas. * Perform seasonal duties such as snow ...

New

Urgent

Comfort Suites Hotel Ogden Utah

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Hotel Maintenance Engineer

Ogden, UT · On-site

$18 - $20/hr

Maintain hotel pools and spas, including chemical testing and balancing. * Assist with carpet cleaning and upkeep of hotel grounds, pavilion, and garden areas. * Perform seasonal duties such as snow ...

New

Urgent

Drury Hotels

Hotel Maintenance Technician II

Flagstaff, AZ · On-site

$14.75 - $18.75/hr

Knowledge of water chemistry, water testing, filtration, and mechanical operationsfor pool ... maintained hotel * Knowledge of building maintenance, including minor electrical repair and ...

Courtyard by Marriott

Hotel Engineer

Lincoln, NE · On-site

$15/hr

Be capable of passing Health and Human Services pool test and perform Pool and Spa Chemical testing ... hotel management, legal, sales, and leasing needs of our dynamic organization.

LIVunLtd

Hotel Concierge

New York, NY · On-site

$55K - $70K/yr

A Hotel Concierge is a front-facing position that requires polish, poise and a passion for ... We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing ...

LIVunLtd

Hotel Concierge

New York, NY · On-site

$55K - $70K/yr

A Hotel Concierge is a front-facing position that requires polish, poise and a passion for ... We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing ...

American Cruise Lines

Hotel General Manager

Belfast, ME · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United ... This includes testing for marijuana and other controlled substances. * Available to travel and work ...

American Cruise Lines

Hotel General Manager

Belfast, ME · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United ... This includes testing for marijuana and other controlled substances. * Available to travel and work ...

American Cruise Lines

Hotel General Manager

Memphis, TN · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United ... This includes testing for marijuana and other controlled substances. * Available to travel and work ...

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Hotel Tester information

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How much do hotel tester jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for hotel tester in the United States is $47.54, according to ZipRecruiter salary data. Most workers in this role earn between $37.50 and $56.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel testers during property evaluations?

Hotel testers often encounter challenges such as maintaining objectivity while evaluating a variety of properties, adapting quickly to different service standards, and discreetly documenting their experiences without alerting staff. Additionally, they must balance detailed report writing with tight deadlines and frequent travel, which can be demanding. Successful hotel testers develop strong observational skills and adaptability to consistently deliver thorough, unbiased feedback.

What is the difference between Hotel Tester vs Hotel Quality Inspector?

AspectHotel Tester
CredentialsTypically no formal certifications required; experience in hospitality or customer service beneficial
Work EnvironmentTraveling to hotels, staying overnight, and providing feedback
Job FocusEvaluating guest experience, amenities, and service quality

Hotel Testers primarily focus on experiencing hotel services firsthand and providing feedback, often traveling to different locations. Hotel Quality Inspectors usually have more formal training or certifications and may conduct detailed evaluations or audits of hotel standards. While both roles aim to improve hotel quality, Hotel Testers emphasize personal experience, whereas Hotel Quality Inspectors focus on compliance and standards. Both roles are essential in the hospitality industry for maintaining high service levels.

What are the key skills and qualifications needed to thrive as a hotel tester, and why are they important?

To thrive as a Hotel Tester, you need a keen eye for detail, strong analytical skills, and experience or education in hospitality, tourism, or quality assurance. Familiarity with industry standards, review platforms, and tools for documenting findings—such as checklists and digital reporting systems—is typically required. Excellent communication, objectivity, and adaptability are crucial soft skills for providing actionable feedback and navigating diverse environments. These skills ensure accurate, unbiased evaluations that help hotels improve guest experiences and maintain high service standards.

What does a hotel tester do?

As a hotel tester, your duties are to rate and review your stay at a hotel. Typically, a hotel tester works anonymously so that the hotel does not know that you are assessing the quality of their facilities and amenities. Your responsibilities include booking a room, interacting with as many of the facility’s workers as possible, taking detailed notes about things such as room service and customer service, and assessing additional amenities, such as the hotel’s restaurants, gym, pool, and spa, and writing reports to provide feedback.

What is a hotel tester?

Hotel testers, also known as mystery guests or hotel inspectors, are individuals hired to evaluate hotel services and facilities anonymously. They stay at hotels, utilize amenities, and interact with staff to assess the quality of service, cleanliness, and adherence to standards. Their detailed reports help hotels identify strengths and areas for improvement, ensuring a high level of guest satisfaction. Hotel testers often work for travel companies, hotel chains, or specialized agencies, and their feedback can influence future policies and training.
More about Hotel Tester jobs
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Hotel Tester jobs near you
Infographic showing various Hotel Tester job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $98,889 per year, or $47.5 per hour.

Hotel Engineer

La Bahia Hotel and Spa

Santa Cruz, CA • On-site

$27.15/hr

Full-time

Re-posted 2 days ago

Job description

Job Type
Full-time
Description
ABOUT US:
Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.
SUMMARY: The Engineer is a professional who enjoys problem-solving and is detail-oriented. This role ensures the property's flawless functioning, making certain all systems from climate controls to elevators, from plumbing to lighting, operate seamlessly while maintaining the aesthetic integrity of our hotel. By delivering impeccable service, the Engineer will uphold La Bahia Hotel & Spa's service standards (inspired by Forbes) while elevating our beachfront property.
DUTIES & RESPONSIBILITIES:
  • Perform preventative maintenance and repairs on HVAC, plumbing, electrical, and mechanical systems
  • Inspect, maintain, and repair commercial kitchen equipment, including ranges, ovens, fryers, refrigeration units, dishwashers, and ventilation hoods
  • Perform routine and emergency HVAC servicing, including filter changes, coil cleaning, refrigerant checks, and system diagnostics
  • Respond promptly to guest room maintenance requests with minimal disruption
  • Maintain all building systems to luxury hotel standards (BMS, fire systems, elevators)
  • Conduct water chemical testing and treatment for pools/spa facilities
  • Troubleshoot and repair high-end guest room amenities (smart systems, lighting controls)
  • Execute delicate repairs on premium surfaces (marble, fine wood, specialty finishes)
  • Maintain proper operation of all door hardware, locks, and security systems
  • Ensure silent operation of all mechanical equipment in guest areas
  • Preserve architectural details during all maintenance activities
  • Respond to engineering service requests with discretion and urgency
  • Work overnight shifts to complete disruptive maintenance invisibly
  • Collaborate with housekeeping on room preventative maintenance programs
  • Coordinate with Food & Beverage on kitchen equipment maintenance schedules to minimize operational disruption
  • Ensure all work meets luxury brand standards and safety regulations
  • Maintain proper documentation of maintenance activities
  • Participate in emergency preparedness programs
  • Adhere to all OSHA and local safety requirements
  • Perform other duties as assigned by manager

QUALIFICATIONS:
  • 2-3 years of hotel/maintenance engineering experience, with luxury hotel or resort strongly preferred
  • Demonstrated experience with commercial HVAC systems, including diagnosis, repair, and preventative maintenance
  • Demonstrated experience with commercial kitchen equipment repair and maintenance
  • Ability to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized and non-standardized situations
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Good interpersonal skills required
  • Must speak and communicate in English
  • Must have a desire for learning and personal growth
  • Must be able to work independently
  • Must be able to lift 50 lbs.
  • Must be able to stand, walk, and kneel for long periods of time
  • CPO (Certified Pool Operator) certification preferred
  • EPA 608 certification or equivalent HVAC certification preferred
  • Certifications in electrical systems a plus
  • Must have a high school diploma or equivalent (GED)
  • Must provide valid document(s) to work in the US

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description
$27.15 per hour

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