What does a funeral home manager do?

As a funeral home manager, you consult with families and representatives of the deceased to arrange funerals and schedule the various other details associated with ceremonies. Responsibilities include planning and organizing the service. You supervise the embalmer, attendants, cosmetologists, and other staff, and ensure compliance with federal and state requirements. Other duties include negotiating contracts for prearranged services, responding to complaints and legal inquiries, and handling client payment. It is important to comfort the family and friends of the deceased while answering questions as needed and be respectful of their wishes for the ceremony.