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What Do Bank Tellers Do?

Bank tellers are responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking. They are the face of customer service for a bank and must know the bank’s systems and policies. They work at the teller station and deal directly with customers, handling cash and checks and completing banking transactions. Since bank tellers handle most transactions, they are often the first to notice and stop frauds like counterfeit money or identity theft. A bank teller may count cash, answer phones, file deposit slips and paperwork, manage ATM deposits, collect payments, provide balances and account information, resolve customer issues, and balance the vault and cash drawers at the end of the day.