What is a toll operator?

Toll Operators are professionals responsible for collecting tolls from drivers at toll booths or plazas on highways, bridges, or tunnels. They assist motorists with payments, provide information about toll rates, and may help with directions or traffic information. Toll Operators also ensure that transactions are properly recorded, maintain their work area, and may troubleshoot or report any equipment malfunctions. Their role is important for maintaining smooth traffic flow and securing revenue for roadway maintenance and infrastructure.