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Toll Operator Jobs (NOW HIRING)

Ferrovial

Toll Systems Analyst

Farmers Branch, TX · On-site

$85.10K - $115.20K/yr

The project is operated and maintained by the Cintra-led consortium in North Texas. This project ... The Toll Operations Analyst is responsible for monitoring and supporting day to day operations of ...

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How much do toll operator jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for toll operator in the United States is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Toll Operator, and why are they important?

To thrive as a Toll Operator, you need strong numerical skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic toll collection systems, cash registers, and basic computer operations is typically required. Excellent customer service, communication, and problem-solving abilities help handle inquiries and resolve issues efficiently. These skills ensure accurate toll collection, minimize errors, and provide a positive experience for motorists.

What are the typical challenges a Toll Operator faces during busy travel periods?

During peak travel times, Toll Operators often experience high volumes of vehicles, which can lead to long lines and increased pressure to maintain efficiency and accuracy. Managing transactions quickly while ensuring customer courtesy is crucial, and handling cash or electronic payments with minimal errors is a key challenge. Additionally, Toll Operators must remain vigilant about safety and be prepared to address questions or issues from drivers, such as lost tickets or malfunctioning passes. Teamwork and clear communication with supervisors and fellow operators are essential to keep traffic flowing smoothly and resolve any incidents promptly.

What are Toll Operators?

Toll Operators are professionals responsible for collecting tolls from drivers at toll booths or plazas on highways, bridges, or tunnels. They assist motorists with payments, provide information about toll rates, and may help with directions or traffic information. Toll Operators also ensure that transactions are properly recorded, maintain their work area, and may troubleshoot or report any equipment malfunctions. Their role is important for maintaining smooth traffic flow and securing revenue for roadway maintenance and infrastructure.

What is the difference between Toll Operator vs Cashier?

AspectToll OperatorCashier
CredentialsHigh school diploma or equivalent; training on toll systemsHigh school diploma or equivalent; customer service skills
Work EnvironmentHighway toll booths, toll plazasRetail stores, restaurants, banks
Industry UsageTransportation, infrastructureRetail, hospitality, banking
Job FocusCollecting tolls, operating toll equipmentHandling transactions, customer service

While both Toll Operators and Cashiers handle transactions, Toll Operators focus on collecting toll fees at highway toll booths using specialized equipment, whereas Cashiers work in retail or service settings managing sales and customer interactions. The roles share similar skills but differ mainly in environment and specific duties.

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Toll Operator jobs near you
Cashier - Toll Collector - Part-Time - Everglades West

Cashier - Toll Collector - Part-Time - Everglades West

TTEC

Naples, FL

$15/hr

Part-time

Dental, Vision, PTO

Posted 17 days ago

TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

346th of 425 rated business services

Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As a Toll Operator working onsite in the Alley West tollbooth inNaples, FL, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll be Doing

Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Be the face and smile of the toll collection operations requiring individual service
  • Classify and collect proper toll amounts from motorists traveling through the toll lane
  • Make changes, issue receipts and write insufficient fund slips
  • Complete operations reports and balance cash deposits at end of shift

What You Bring to the Role

  • Your pleasant and customer service-oriented manner
  • High school diploma or equivalent
  • Current valid Florida drivers license
  • Cash handling experience on a computerized system
  • Work shifts that will require your availability to work weekends

Physical Requirements of the Role

  • Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds
  • Ability to walk long distances
  • Ability to determine vehicle classification by visual inspection
  • Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $15.00 per hour plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness program

Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information.

A Bit More About Your Role

We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to area operations manager. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division East Naples, FL Job Requisition 04BFU
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