Toll Operator Jobs in Texas (NOW HIRING)

Position Description General Summary: Under general supervision, the Paralegal assists with collecting unpaid toll amounts by supporting in person and virtual Administrative Hearings, creating dockets, and filing legal documents. Individuals in this role will be responsible for managing litigation deadlines, monitoring payment plans, drafting post-judgment payoff documents, and preparing reports while entering defendant PII into database systems. Additional responsibilities include meeting with toll road users to coordinate payments and clarify balances and handling administrative tasks such as mailing, printing, and record organization while reviewing and refining Standard Operating Procedures.

The Paralegal is expected to possess strong organizational and communication skills, attention to detail, the ability to manage a large caseload, and proficiency in legal software and document management systems. Duties and Responsibilities: Administrative Hearing Support: Creates administrative hearing dockets, drafts, reviews, and files citations, orders, and evidence exhibits while assisting with in-person and virtual administrative hearings three to four times a week. Litigation Management: Creates litigation dockets and drafts and files approved documents (pleadings, discovery, motions, lien abstracts).

Manages litigation deadlines for several hundred active cases, including mediations, hearings, and trials, by tracking and calendaring events. Monitors payment plan agreements, agreed judgments, and post-judgment payment plans for defaults. Collection Support: Supports collections efforts by drafting post-judgment payoff documents, ensuring accuracy and compliance with legal requirements to facilitate the successful resolution of outstanding balances.

Case Tracking & Reporting: Prepares periodic reports and enters information, including defendant personally identifiable information (PII), into database systems and spreadsheets to accurately track and manage several hundred active cases. Payment Coordination: Meets with toll road users to coordinate payments and provide clear explanations regarding outstanding balances, ensuring a thorough understanding of the amounts due and available payment options. Administrative Responsibilities: Performs administrative tasks, including mailing, printing, record organization, and continuous evaluation and enhancement of Standard Operating Procedures.

Other Duties: This Job Description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee in this position. Management may assign or reassign duties and responsibilities at any time. Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Requirements Supporting Job Application Documents: Applicants should provide a cover letter, resume, and three (3) professional references with their application.

Education and Experience: An Associates degree or higher in Paralegal Studies or a closely similar field and Three (3) years of experience working as a paralegal. OR Paralegal certificate or diploma and Three (3) years of experience working as a paralegal. OR A minimum of seven (7) years of experience as a paralegal.

Licensure: Must possess a valid Texas Driver License. Knowledge, Skills, and Abilities: Exceptional verbal and written communication skills and ability to establish and maintain effective professional relationships. Proficiency with technology and legal tools such as Microsoft Office 365, Westlaw, and PDF software.

Ability to organize and prioritize assignments to meet deadlines and goals, and efficiently handle a very large caseload, ensuring each case is managed and tracked appropriately. Ability to draft a wide range of legal documents with accuracy and clarity. Ability to self-motivate/initiate, and implement a high degree of quality control.

Ability to manage highly confidential and sensitive information. Ability to comply with office policies and training requirements. NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application.

You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. General Information About the Harris County Attorney's Office (HCAO): Located in downtown Houston, HCAO serves as the chief civil law office for Harris County, Texas's largest county.

The office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and multiple emergency network agencies in civil legal matters. The office also provides legal advice and counsel to County elected officials, appointed officials, departments, and employees. With more than 300 attorneys and staff, the office handles a broad range of public law, including general counsel services, defensive litigation, affirmative and special litigation, employment, environmental enforcement, real estate, property tax, compliance and revenue, child protective services, disability and elder law, hospital district representation, communications and outreach, and the Harris County Robert W.

Hainsworth Law Library. The County Attorney's Office plays a vital role in protecting the legal interests of Harris County, advising public officials, supporting effective county operations, and serving the residents of Harris County through high-quality, ethical, and professional legal work. About County Attorney Abbie Kamin: Harris County Commissioners Court appointed Abbie Kamin to serve as County Attorney.

She took office on June 15, 2026. Kamin is a native Houstonian, attorney, and public servant who has represented District C on Houston City Council since 2020. Prior to her service on City Council, she practiced law with a focus on general civil litigation and civil rights litigation, including work involving voting rights and Title IX matters.

She also served as Associate Regional Director for the Anti-Defamation League's Southwest Region and previously worked in Texas Legislature. She earned her J.D., cum laude, from American University Washington College of Law and her B.A., cum laude, from Tulane University. County Attorney Kamin leads the office with a focus on effective legal representation, sound public administration, professionalism, and service to Harris County residents

Position Type and Typical Work Schedule: This is a full-time position with the typical work hours of Monday-Friday from 8 AM to 5 PM. Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department. Work Environment and Physical Demands: This position is performed in a typical office setting and involves regular use of standard office equipment, including computers, telephones, scanners, and filing cabinets.

The work is primarily sedentary, involving extended periods of sitting, with occasional walking or standing as needed. In some cases, the role may require standing for extended periods depending on the task. The position also requires manual dexterity, with frequent use of hands for fine motor tasks such as typing, data entry, or handling small tools and equipment.

Physical exertion is minimal, though the role may occasionally involve lifting or moving items weighing up to 10 pounds. Compensation: The base compensation for this position will be determined on the candidate's qualifications and the pay of other employees in the job function. Total compensation includes attractive paid leave programs, health benefits, and retirement plans.

In addition, the position is eligible for the accrual of compensatory time off for hours worked over 40 in a workweek, consistent with Harris County personnel policies and procedures. Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.