What is a ServiceNow project?

A ServiceNow Project refers to the planning, configuration, development, and deployment of solutions using the ServiceNow platform, which is a cloud-based workflow automation tool. These projects typically aim to improve business processes such as IT service management, HR, customer support, or other workflows by leveraging ServiceNow's modules and integrations. ServiceNow projects involve various phases including requirement gathering, design, development, testing, and go-live, and require collaboration between business stakeholders, ServiceNow developers, and project managers.