What is a Remote Bdc manager?

A Remote BDC (Business Development Center) Manager oversees the operations of a dealership's BDC team from a remote location. Their main responsibilities include managing staff who handle inbound and outbound calls, internet leads, and customer follow-ups to generate appointments and sales opportunities. They utilize various software and CRM systems to track performance and ensure high customer satisfaction. Remote BDC Managers play a key role in driving sales growth and ensuring efficient communication between the dealership and its customers.