What is a ramp?

Ramp Agents, also known as baggage handlers or ground handling agents, are airport personnel responsible for loading and unloading luggage, cargo, and mail from aircraft. They also guide planes to and from gates, operate ground support equipment, and ensure aircraft are properly serviced before departure. Ramp Agents play a crucial role in maintaining on-time flight schedules and ensuring the safety and security of passengers' belongings. The job involves physical labor, working outdoors in various weather conditions, and following strict safety procedures.