What is a process associate at Infosys?

Process Associates at Infosys are entry-level professionals who support business process operations in various domains such as finance, customer service, or data management. Their responsibilities typically include handling data entry, processing transactions, managing client queries, and ensuring that workflow processes run efficiently. They often use specialized software and follow standard operating procedures to meet client requirements and maintain quality standards. This role is essential for delivering consistent service and operational excellence to Infosys clients.