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Process Associate Infosys Jobs (NOW HIRING)

Infosys

Senior Process Associate

Tempe, AZ

Senior Process Associate Location: Tempe, AZ Hybrid In the role of Senior Process Associate, you ... Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end ...

Infosys Limited Digital

Senior Process Associate

Tempe, AZ

$14.25 - $17.25/hr

Job details Job Role Process Associate - US Work Location Tempe, AZ State / Region / Province ... Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Job details Job Role Process Associate - US Work Location Des Moines, IA State / Region / Province Iowa Country USA Domain Delivery Interest Group Infosys McCamish Company Infosys McCamish ...

Infosys

Customer Service Representative

Des Moines, IA

$15.50 - $21.25/hr

Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate - Customer Service In the role of Senior Process Associate - Customer Service you will be responsible for ...

Infosys

Customer Service Representative

Winston Salem, NC · On-site

$14.75 - $20/hr

Job details Job Role Process Associate-Customer Service-US Work Location Winston Salem, NC State ... Infosys BPM has 38 delivery centers in 13 countries spread across 5 continents, with 60,966 ...

Infosys

Associate Client Partner, HiTech

Seattle, WA · On-site

About Infosys HiTech vertical: Infosys partners with hightechnology enterprises across ... Acting as a seasoned ecosystem integrator, we connect people, processes, systems, and partners so ...

infosys

Associate

Arizona, LA

$65K/yr

Infosys | Associate The Associate role is an entry level position within the Technology career ... As part of the campus hiring process, candidates will be required to complete an online assessment.

Infosys

Associate Client Partner, HiTech

Seattle, WA

Infosys is seeking an Associate Client Partner for the HiTech vertical . This role will lead all ... Acting as a seasoned ecosystem integrator, we connect people, processes, systems, and partners so ...

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Process Associate Infosys information

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How much do process associate infosys jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for process associate infosys in the United States is $29.18, according to ZipRecruiter salary data. Most workers in this role earn between $27.16 and $32.45 per hour, depending on experience, location, and employer.

What is the difference between Process Associate Infosys vs Process Executive?

AspectProcess Associate InfosysProcess Executive
Required CredentialsGraduation, relevant certificationsGraduation, relevant certifications
Work EnvironmentCorporate office, BPO settingCorporate office, BPO setting
Employer & IndustryInfosys, IT/BPO industryVarious companies, BPO/IT sectors
Job Role FocusProcessing transactions, data managementHandling customer queries, process execution

The Process Associate Infosys primarily focuses on processing transactions and managing data within the Infosys BPO environment, requiring specific certifications and a corporate setting. In contrast, a Process Executive may work across various companies in similar industries, often handling customer interactions and process execution. Both roles demand similar educational backgrounds but differ slightly in job responsibilities and employer specifics.

What are some typical challenges Process Associates at Infosys may face during onboarding, and how can they be addressed?

Process Associates at Infosys often experience challenges in adapting to new workflows, understanding complex client processes, and meeting tight deadlines during the initial onboarding period. These challenges can be addressed by actively participating in training sessions, seeking guidance from team leads and experienced colleagues, and utilizing the company’s knowledge resources. Open communication within the team and regular feedback sessions also help new associates acclimate more quickly and perform effectively in their roles.

What are the key skills and qualifications needed to thrive as a Process Associate at Infosys, and why are they important?

To thrive as a Process Associate at Infosys, you need attention to detail, analytical thinking, and a strong grasp of business process operations, often supported by a bachelor's degree in any discipline. Familiarity with process management tools, MS Office Suite, and sometimes ERP systems like SAP or Oracle is typically required. Excellent communication, teamwork, and adaptability are vital soft skills for collaborating with clients and internal teams. These skills and qualities are important for ensuring efficient, high-quality process execution and client satisfaction in a dynamic business environment.

What are Process Associates at Infosys?

Process Associates at Infosys are entry-level professionals who support business process operations in various domains such as finance, customer service, or data management. Their responsibilities typically include handling data entry, processing transactions, managing client queries, and ensuring that workflow processes run efficiently. They often use specialized software and follow standard operating procedures to meet client requirements and maintain quality standards. This role is essential for delivering consistent service and operational excellence to Infosys clients.
Infographic showing various Process Associate Infosys job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 92% Part Time, 3% Contract, and 2% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,696 per year, or $29.2 per hour.
Senior Process Associate

Senior Process Associate

Infosys

Tempe, AZ

Full-time

Posted 14 days ago

Infosys rating

7.5

Company rating: 7.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

96th of 204 rated it services

Job description


Senior Process Associate
Location: Tempe, AZ
Hybrid
In the role of Senior Process Associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.
Responsibilities may include but are not limited to:
  • Experience in order management and customer support, with end-to-end ownership of case resolution
  • Strong communication and stakeholder management skills, including handling escalations
  • Familiarity with SAP / Salesforce / MS Office tools
  • Ability to manage order status, queries, and customer interactions within SLA timelines
  • A proactive approach to problem-solving and customer satisfaction
Qualifications
Basic
  • High School Diploma or GED Equivalent
  • At least 1 year of related work experience
Preferred
  • Strong attention to detail and process adherence
  • Customer-focused mindset with the ability to handle complex queries
About Us:
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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