What is an operational resilience manager?

Operational Resilience Managers are professionals responsible for ensuring that an organization can continue to operate and deliver critical services during and after disruptive events. They develop and implement strategies, policies, and processes to identify, assess, and mitigate risks that could impact business operations. Their work often involves coordinating with various departments to prepare for emergencies, manage incidents, and comply with regulatory requirements related to operational resilience. By proactively addressing potential threats, they help safeguard the organization's reputation, assets, and customer trust.