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Operational Resilience Manager Jobs (NOW HIRING)

Mizuho Financial Group

Operational Resilience

New York, NY · Hybrid

$119K - $185K/yr

The Americas Operational Resilience Department enables Mizuho to effectively manage business disruption risks and ensure the continuity of critical services. The team supports regulatory compliance ...

Northern Trust

Business Operational Resilience

Chicago, IL · On-site

$83K - $141K/yr

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset ... Business Operational Resilience Summary We are seeking a highly motivated Business Operational ...

Northern Trust

Business Operational Resilience

Chicago, IL · On-site

$83K - $141K/yr

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset ... Business Operational Resilience Summary We are seeking a highly motivated Business Operational ...

Northern Trust

Business Operational Resilience

Chicago, IL · Hybrid

$83K - $141K/yr

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset ... Business Operational Resilience Summary We are seeking a highly motivated Business Operational ...

Credit Agricole CIB

$200K - $250K/yr

By balance sheet size - The Banker, Juillet 2025 Reference 2026-112017 Update date 27/04/2026 Business type Types of Jobs - IT, Digital et Data Job title Head of Operational Resilience Management ...

Everpure

Operational Resilience Specialist

Santa Clara, CA · On-site

$126K - $150K/yr

As an Operational Resilience Specialist, you will drive the end-to-end consistency, throughput, and ... Manage Corrective Action & Escalation Pipelines: Direct the lifecycle tracking of Corrective and ...

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How much do operational resilience manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for operational resilience manager in the United States is $30.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $29.33 per hour, depending on experience, location, and employer.

What is an operational resilience manager?

Operational Resilience Managers are professionals responsible for ensuring that an organization can continue to operate and deliver critical services during and after disruptive events. They develop and implement strategies, policies, and processes to identify, assess, and mitigate risks that could impact business operations. Their work often involves coordinating with various departments to prepare for emergencies, manage incidents, and comply with regulatory requirements related to operational resilience. By proactively addressing potential threats, they help safeguard the organization's reputation, assets, and customer trust.

What are some common challenges faced by an operational resilience manager, and how can they be addressed?

Operational Resilience Managers often face the challenge of coordinating efforts across multiple departments to ensure that critical business functions can withstand disruptions. Balancing regulatory requirements with practical business needs can also be complex, especially as regulations evolve. To address these challenges, successful managers build strong relationships with stakeholders, maintain clear communication channels, and stay updated on industry best practices and regulatory changes. Regular training sessions and scenario-based exercises also help teams stay prepared for potential disruptions.

What are the key skills and qualifications needed to thrive as an operational resilience manager, and why are they important?

To thrive as an Operational Resilience Manager, a strong background in risk management, business continuity planning, and relevant regulatory frameworks is essential, often supported by a degree in business, risk, or related fields. Familiarity with tools like GRC (Governance, Risk & Compliance) platforms, ISO 22301 certification, and incident management systems is typically required. Excellent problem-solving, stakeholder management, and communication skills help drive effective collaboration and response strategies. These skills ensure organizations can anticipate, withstand, and recover from disruptive events, safeguarding critical operations and compliance.

What is the difference between Operational Resilience Manager vs Business Continuity Planner?

AspectOperational Resilience ManagerBusiness Continuity Planner
CertificationsISO 22301, BCM certificationsISO 22301, BCM certifications
Work EnvironmentFocuses on overall organizational resilience, risk management, and recovery strategiesDevelops and implements business continuity plans for specific disruptions
Industry UsageCommon in financial, banking, and large enterprisesWidely used across various industries for disaster preparedness

The Operational Resilience Manager oversees the organization's ability to withstand and recover from disruptions, integrating risk management and resilience strategies. The Business Continuity Planner focuses on creating detailed plans to ensure critical business functions continue during crises. While both roles require similar certifications and work in related environments, the Resilience Manager has a broader scope, emphasizing organizational resilience, whereas the Planner concentrates on specific continuity procedures.

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Infographic showing various Operational Resilience Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $62,755 per year, or $30.2 per hour.

Operational Resilience

New York, NY • Hybrid

Mizuho Financial Group
See more jobs at Mizuho Financial Groupexternal

$119K - $185K/yr

Full-time

Re-posted 2 days ago

Key responsibilities

  • Support a portfolio of Operational Resilience initiatives across Business Continuity, Disaster Recovery, and regulatory compliance.

  • Develop and maintain core program deliverables, including policies, procedures, standards, and playbooks supporting resilience capabilities.

  • Build and manage remediation plans arising from testing, assessments, and regulatory reviews, including action tracking, escalation, and reporting.

Job description

The Americas Operational Resilience Department enables Mizuho to effectively manage business disruption risks and ensure the continuity of critical services. The team supports regulatory compliance, client protection, and market stability by embedding resilience across both day-to-day operations and strategic initiatives.The department operates across two integrated pillars:
  • Resilience Transformation, including strategy, framework design, regulatory remediation, and capability development
  • Resilience Operations, focused on execution, testing, reporting, and event readiness across Business Continuity, Disaster Recovery, Crisis Management, and Key Business Services (KBS)
The team partners closely with business lines and corporate functions across the Americas and plays a central role in regulatory programs, governance forums, and cross-pillar initiatives.The Operational Resilience Associate supports the execution and continuous improvement of Mizuho Americas' Operational Resilience program, working closely with stakeholders across resilience pillars. The role spans core resilience pillars, including business continuity, disaster recovery, technology resilience, third-party resilience, and data resilience.The Associate is a key contributor of the Operational Resilience Program and responsible for managing discrete workstreams, developing program deliverables, and tracking remediation activities to support delivery against regulatory expectations and internal governance commitments. The role also contributes to enhancing program transparency through reporting, metrics, and performance tracking of resilience activities.This position is well-suited for candidates with experience in financial services risk, Operational Resilience, or BC/DR who are seeking to build deeper exposure to enterprise-wide resilience programs and cross-functional execution.Key Responsibilities
  • Support a portfolio of Operational Resilience initiatives across Business Continuity, Disaster Recovery, and regulatory compliance.
  • Develop and maintain core program deliverables, including policies, procedures, standards, and playbooks supporting resilience capabilities.
  • Build and manage remediation plans arising from testing, assessments, and regulatory reviews, including action tracking, escalation, and reporting.
  • Coordinate with business, technology, and corporate stakeholders to drive timely delivery and ensure alignment with the OR framework.
  • Support resilience testing and exercises (e.g., Tabletops, BCP, DR, scenario-based testing), including preparation, execution tracking, and follow-up remediation.
  • Prepare executive-ready materials for senior management and governance forums, including status updates, dashboards, and regulatory submissions.
  • Contribute to the evolution of the Operational Resilience framework, standards, and governance practices.
Qualifications
  • Bachelor's degree in Business, Finance, Risk Management, or a related field.
  • ~5 years of relevant experience in financial services risk, Operational Resilience, Business Continuity, or Disaster Recovery.
  • Strong understanding of capital markets and corporate and investment banking operations.
  • Familiarity with Operational Resilience frameworks, including governance, scenario testing, recovery planning, and crisis management.
  • Demonstrated experience supporting projects, including planning, stakeholder coordination, and execution tracking.
  • Strong analytical, organizational, and communication skills.
  • Understanding of regulatory expectations, including:
  • BCBS Principles for Operational Resilience
  • U.S. Federal Reserve, OCC, and FDIC guidance
  • PRA / FCA requirements
The expected base salary ranges from $119,000.00. - $185,000.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
#LI-Hybrid

#LI - NR1

Other requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com.

Mizuho Americasoffers a competitive total rewards package.

We are an EEO/AA Employer -M/F/Disability/Veteran.

We participate in the E-Verify program.

We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.

#LI-MIZUHO

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