What is an MSP program?

An MSP program, or Managed Service Provider program, is a comprehensive solution used by organizations to manage their contingent workforce and staffing suppliers. MSPs oversee the recruitment, management, and administration of temporary and contract workers, often using technology platforms to streamline the process. The goal is to improve efficiency, reduce costs, ensure compliance, and provide visibility into workforce data. MSPs act as intermediaries between a company and staffing agencies, handling everything from vendor selection to performance management. They are widely used by large organizations with significant contingent labor needs.