How to become a Level 1 Desktop Support?

To become a Level 1 Desktop Support technician, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Relevant certifications such as CompTIA A+ can improve job prospects, and familiarity with ticketing systems and customer service is often required. Entry-level support roles may also require good communication skills and the ability to work in a team environment.