What is the difference between Kronos Implementation vs Kronos Support Specialist?

Career: Kronos Implementation

AspectKronos ImplementationKronos Support Specialist
CertificationsOften requires Kronos-specific certifications and technical trainingMay require general HR or IT support certifications, less specialized
Work EnvironmentProject-based, involving setup, configuration, and deploymentSupport-focused, troubleshooting, and user assistance
Employer & Industry UsageUsed during system rollouts in HR, payroll, and time management projectsProvides ongoing support post-implementation in similar industries

The main difference is that Kronos Implementation specialists focus on deploying and configuring the Kronos system during initial setup, while Kronos Support Specialists handle ongoing user support and troubleshooting after deployment. Both roles require Kronos knowledge but serve different phases of system management.