What is a Key Hourly?

A Key Hourly is a supervisory position commonly found in the restaurant and hospitality industry. This role involves overseeing hourly staff, assisting with daily operations, and ensuring that service standards are met. Key Hourlies often have responsibilities such as opening or closing the establishment, training new employees, and stepping in for management as needed. They serve as a bridge between hourly team members and management, helping to keep operations running smoothly.