What does an inside sales representative do?

An Inside Sales Representative is responsible for selling products or services to customers primarily over the phone, email, or online rather than through face-to-face meetings. They generate leads, follow up with prospects, answer inquiries, and close sales from within the office. They also maintain customer records, provide product information, and collaborate with other sales team members to meet sales targets. Their role often includes building strong relationships with clients and ensuring customer satisfaction throughout the sales process.