What is the difference between Included Health vs Medical Assistant?

Career: Included Health

AspectIncluded HealthMedical Assistant
Required CredentialsLicensed healthcare professionals, such as nurses or health coachesPost-secondary education, certification or diploma often preferred
Work EnvironmentTelehealth, virtual patient support, or healthcare navigationClinics, hospitals, or outpatient settings
Employer & Industry UsageHealth plans, employer wellness programs, telehealth providersMedical clinics, hospitals, healthcare facilities

Included Health primarily employs licensed healthcare professionals providing virtual support and navigation, while Medical Assistants work in clinical settings assisting with patient care. Both roles are essential in healthcare but differ in credentials, environment, and employer usage.