How to be a good duty manager?

An excellent duty manager has a variety of different skills. In this career, you need to be adept at customer service and also have abilities to supervise employees and solve any problems that could arise during the workday. Employees look to the duty manager to solve problems that they cannot solve themselves. A successful duty manager must also be detail-oriented and organized. Depending on the industry, you may need to be able to multitask.