Duty Manager Jobs (NOW HIRING)

Salary: $102,750.00 - $141,824.00 Annually
Location : 6040 28th Avenue South, Minneapolis, MN
Job Type: Regular Status
Job Number: 2026-01498
Division: Management & Operations
Department: Field Maintenance
Opening Date: 05/28/2026
Closing Date: 6/12/2026 3:00 PM Central
MN Data Practices: The Metropolitan Airports Commission (MAC) collects information from applicants for the purposes of determining employment suitability. By providing information, MAC will use the information to determine employment suitability. Applicants are not legally required to provide the requested information. However, information not provided, other than race, gender, or disability, may prevent MAC from being able to consider the application or determine the applicant's suitability for the position. The information collected may be classified as public or private data under the MGDPA. "Public" means that data is available upon request. "Private" means the data is only available to the person the information is about, and to those who must see it in the course of conducting MAC business and as otherwise provided for by law. If the applicant becomes a MAC employee, then some of the collected information is required to be shared with a representative union.
Position Summary
Are you interested in a position where you can contribute to critical airport functions while working in a collaborative, inclusive, and service-driven environment? Under the general direction of a Field Maintenance Operations Manager, Duty Managers oversee and direct the daily and seasonal maintenance duties for the field maintenance department including frontline contact with various stakeholders for operations at the Minneapolis St. Paul International Airport. Duty Managers supervise and direct the work of assigned staff, assign duties and hours of work, and delegate responsibilities to subordinates.
Duty Managers are responsible for the safety of employees and equipment in the performance of all duties. Duty Managers are responsible for the management and maintenance of airside and landside areas such as runways, taxiways, ramp apron areas, roadways, parking and turf areas, walks, drainage systems, fences, signs, buildings, and other public facing areas. Duty Managers perform inspections and prepare required reports.
Duty Managers assist the Field Maintenance Operations Managers in the performance of all designated job functions, and in the absence of the manager, may assume full responsibility for completion of tasks. Duty Managers are subject to call-in in the event of any emergency conditions, irregular operations, and snow and ice control operations. Duty Managers collaborate closely with internal and external stakeholders to meet customer needs and uphold MAC's Purpose and Values. Additional duties may be assigned as needed.
Click here to learn what makes working for the MAC an engaging, fulfilling career as told by real employees. Check out our award-winning Field Maintenance team in action during an MSP Winter Snow Event.
Work Schedule
Duty Manager positions typically work in alignment with the following shifts:
ShiftDaysHoursDayMonday - Friday6:00 a.m. - 2:30 p.m.AfternoonMonday - Friday2:00 p.m. - 10:30 p.m.NightSunday - Thursday10:00 p.m. - 6:30 a.m. Weekend DaysSaturday - Wednesday6:00 a.m. - 2:30 p.m.Weekend AfternoonsSaturday - Wednesday2:00 p.m. - 10:30 p.m.Shifts are bid once per year in the spring, based on seniority. Duty Managers are subject to call-in in the event of any emergency conditions, irregular operations, and snow and ice control operations.
Application Information
This is a safety-sensitive position which will require a pre-employment drug screen.
To apply: Click the "Apply" link located above the position description, log-in and follow the instructions provided. Applications will be accepted until 3:00 p.m. on Friday, June 12, 2026.
Questions regarding this position can be directed to Alaina Reede at or at (612) 725-4690.
MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at 612-726-8196 or Tekia.Jefferson@ mspmac.org.
MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability.
About the Metropolitan Airports Commission
The Metropolitan Airports Commission (MAC) owns and operates one of the nation's largest airport systems, including Minneapolis-St Paul International (MSP) and six general aviation airports. The MAC's airports connect the region to the world and showcase Minnesota's extraordinary culture to millions of passengers from around the globe who arrive or depart through MAC airports each year.
MSP Airport is frequently recognized as one of the nation's leading airports. MSP Airport earned the No. 1 ranking in customer satisfaction among mega airports (33 million or more passengers per year) in the J.D. Power 2024 North America Airport Satisfaction Study. MSP achieved the highest customer satisfaction ratings for each of the seven airport dimensions that form the basis for the overall award.
Position Description
RELATIONSHIPS
Supervisory - Reports to the assigned Field Maintenance Operations Manager. Has direct supervisory responsibility for assigned field maintenance and fleet staff and seasonal and temporary employees as assigned.
Organizational - Works frequently with Field Maintenance and Fleet staff, Integrated Operations, Landside Operations, Public Safety and other MAC managers and supervisors.
External Business - Frequent contact with air traffic control tower personnel, airline personnel, contractors and other tenants.
JOB DUTIES
People Leadership

• Integrate MAC's Mission, Values, and Strategic Goals into areas of responsibility and promote a respectful and inclusive workplace that reflects these principles.
• Supervise, direct, and assign the work schedules and activities of assigned staff to ensure service and operational standards are met.
• Create and maintain a productive, inclusive, and rewarding work environment that encourages employee engagement and performance.
• Conduct regularly scheduled meetings with employees to communicate work plans, address issues, and provide other appropriate information.
• Support staff development through timely performance feedback, coaching, and recognition of employee achievements.
• Facilitate effective working relationships among department employees to support collaboration and operational success.
• Participate in the hiring, reassignment, promotion, recognition, discipline, suspension, and termination processes for assigned employees in coordination with department leadership and the Human Resources Department.
• Ensure compliance with MAC's Human Resources and departmental policies and supervise assigned staff in accordance with applicable regulations, policies, and collective bargaining agreements.
• Communicate clear performance expectations and standards to employees.
• Complete employee probationary and annual performance recaps and conduct performance review discussions.

Snow and Ice Removal

• Coordinate and direct runway snow removal operations and ensure safety of all personnel.
• Determine crew complement and initiate crew call-backs in coordination with department leadership.
• Assign personnel to equipment as appropriate.
• In coordination with the Snow Control Center, determine method of aircraft movement area snow removal operations and closures and determine appropriate application of materials and chemicals.
• Monitor, report, and eliminate unsafe conditions in accordance with Snow Control Center guidance.
• Supervise Working Forepersons in their oversight of airside and landside snow removal operations.
• Maintain the knowledge and ability to operate all equipment in the Field Maintenance snow removal fleet.

Bituminous and Concrete Repair

• Coordinate bituminous, concrete, and masonry repairs and preventive maintenance on runways, taxiways, aircraft parking areas, public roadways, parking facilities and sidewalks.
• Determine method of pavement maintenance/repair and determine material use in accordance with departmental standards.
• Determine the need for aircraft movement area closures and communicate with Integrated Operations.
• Identify and report areas needing repair in accordance with FAA Part 139 standards.

Landscaping/Grounds Keeping

• Coordinate landscape maintenance and determine material use in accordance with departmental guidelines.
• Determine best practices for landscape maintenance and herbicide use in coordination with department leadership.
• Identify and determine the scope of work to be completed and prioritize locations in need of landscape maintenance.
• Inspect all landscape locations to ensure compliance with departmental standards.

General Maintenance and Training

• Serve the public, maintain operational safety, maintain airport aesthetics and appearance and operate in a cost-effective and fiscally responsible manner.
• Identify potential problems and initiate corrective actions to minimize impact to the traveling public.
• Coordinate resolution of issues with senior management, tenants, government officials, and other airport users.
• Coordinate the removal of foreign object debris (FOD), refuse, fuel contaminated debris and other spills per the spill prevention plan.
• Coordinate preventative maintenance and repairs to security gates, security fencing, signage, drainage systems, turf areas, landscaping, parking ramps, parking lots and other areas as appropriate.
• Coordinate response to work orders as appropriate.
• Coordinate with the MAC Safety and Environmental departments to ensure adherence to all legal and safety requirements.
• Instruct employees in departmental standard operating procedures and programs.
• Instruct and coordinate training for employees in the operation of all vehicles and equipment in the Field Maintenance fleet.
• Operate computers to draft communication and documentation, perform data entry, and create and access reports utilizing word processing, database, spreadsheet, email, and graphics-based software applications.
• Attend meetings and training as directed.
• Maintain communication channels upward and downward in the organization.
• Assist other areas as directed and perform other duties as assigned.

COMPETENCIES
First Level Leader or Supervisor (FLL) Competencies

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Directs Work - Providing direction, delegating, and removing obstacles to get work done
• Ensures Accountability - Holding self and others accountable to meet commitments
• Drives Results - Consistently achieving results, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Manages Conflict - Handling conflict situations effectively, with a minimum of noise
• Values Differences -Recognizing the value that different perspectives and cultures bring to an organization
• Builds Effective Teams -Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences
• Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Courage - Stepping up to address difficult issues, saying what needs to be said
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity

Position Requirements
MINIMUM REQUIREMENTS

• High school diploma or equivalent.
• Two years of experience in airport field maintenance operations or airport management ORfive years of experience in street maintenance, exterior property maintenance, snow removal, or general construction.
• Two years of supervisory experience where the primary duties included hiring, delegating, coaching, rewarding and disciplining employees OR in lieu of supervisory experience, MAC employees may attach a copy of their Supervisory Skills Development Program Certificate that was completed within the last 4 years to meet this requirement.
• Professional knowledge of the safe operation of vehicles, tools, and equipment.
• Ability to establish and maintain effective working relationships.
• Ability to communicate effectively both orally and in writing.
• Basic skill level using Microsoft Word, Excel, and Outlook.
• Experience with creating and maintaining documentation and correspondence.
• Experience with developing schedules and assigning and delegating work assignments.
• Ability to maintain strict confidentiality regarding employee information.
• Valid state issued driver's license with a satisfactory driving record.
• Ability to respond to emergencies, irregular operations, and snow events during off hours.
• Valid MSP AOA driver's license or ability to obtain within 30 days of hire.

DESIRABLE REQUIREMENTS

• Knowledge of airport maintenance operations, i.e., snow removal, concrete and bituminous repair operations, and general field and/or fleet m...