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Duty Manager Jobs (NOW HIRING)

HUNTLEIGH USA CORPORATION

SR. DUTY MANAGER

Dulles, VA · On-site

$25/hr

Senior Duty Manager - Wheelchair Operations Location: Dulles International Airport (IAD) Pay Rate: $25.00 per hour Employment Type: Hourly Schedule: Open/Flexible (must be available to work weekends ...

Huntleigh USA Corporation

SR. DUTY MANAGER

Sterling, VA · On-site

$25/hr

Senior Duty Manager - Wheelchair Operations Location: Dulles International Airport (IAD) Pay Rate: $25.00 per hour Employment Type: Hourly Schedule: Open/Flexible (must be available to work weekends ...

Unifi

Airport Duty Manager (AA) - ORD

Chicago, IL · On-site

General information Job Title Airport Duty Manager (AA) - ORD Date Monday, May 18, 2026 Entity Unifi Aviation, LLC Posting City Chicago Posting State Illinois Exempt or Non-Exempt Position Exempt ...

HUNTLEIGH USA CORPORATION

SR. DUTY MANAGER

Dulles, VA

$25/hr

Senior Duty Manager - Wheelchair Operations Location: Dulles International Airport (IAD) Pay Rate: $25.00 per hour Employment Type: Hourly Schedule: Open/Flexible (must be available to work weekends ...

Breeze Airways

Duty Manager OCC

Cottonwood Heights, UT · On-site

Manage System Integrity and Performance as well as Irregular Operations (IROPs) * Conducting Operational Strategy sessions for planning and performance * Work cross-departmentally and communicate ...

Breeze Airways

Duty Manager OCC

Cottonwood Heights, UT · On-site

Manage System Integrity and Performance as well as Irregular Operations (IROPs) * Conducting Operational Strategy sessions for planning and performance * Work cross-departmentally and communicate ...

Breeze Aviation Group, Inc.

Duty Manager OCC

Plano, TX · On-site

Manage System Integrity and Performance as well as Irregular Operations (IROPs) * Conducting Operational Strategy sessions for planning and performance * Work cross-departmentally and communicate ...

Menzies Aviation

Ramp Duty Manager

Atlanta, GA · On-site

$70K/yr

Operations Manager Overview The Ramp Duty Manager will be directly responsible for overseeing ramp supervisors on their shift. The Ramp Duty Manager will take accountability for safety, resource ...

Menzies Aviation

Ramp Duty Manager

Atlanta, GA · On-site

$70K/yr

Operations Manager Overview The Ramp Duty Manager will be directly responsible for overseeing ramp supervisors on their shift. The Ramp Duty Manager will take accountability for safety, resource ...

Unifi

Airport Duty Manager - DTW

Detroit, MI · On-site

General information Job Title Airport Duty Manager - DTW Date Friday, August 14, 2026 Entity Unifi Aviation, LLC Posting City Detroit Posting State Michigan Exempt or Non-Exempt Position Exempt Shift ...

MSP Airport

The Air Canada Duty Manager is responsible for proactively monitoring the work of assigned staff and ensures that safety policies and security measures are always maintained. Duty Managers promote ...

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How much do duty manager jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for duty manager in the United States is $26.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.69 per hour, depending on experience, location, and employer.

What is a duty manager?

A duty manager oversees day-to-day operations for a business or organization. In this career, you act as a leader for staff members. Your job responsibilities include overseeing employee scheduling, delegating duties, dealing with customer relations issues, organizing the workplace, handling security and safety concerns, and managing daily workflow for all aspects of the operation. Any company can have a duty manager, but this career is most common in hotels, health clubs, department stores, and other customer service businesses.

What are the key skills and qualifications needed to thrive as a duty manager?

To thrive as a Duty Manager, you need strong leadership, organizational, and problem-solving skills, often supported by experience in hospitality or facility management and relevant qualifications such as a diploma in management. Familiarity with property management systems, scheduling software, and compliance protocols is typically required. Excellent communication, decision-making, and conflict resolution abilities help build effective teams and ensure smooth operations. These competencies are vital for maintaining service standards, handling emergencies, and ensuring guest or customer satisfaction.

How does a duty manager typically handle unexpected situations during their shift?

Duty Managers are often the first point of contact for resolving unexpected situations, such as staffing shortages, guest complaints, or operational issues. They are expected to assess situations quickly, coordinate with relevant departments, and implement solutions to maintain smooth operations and customer satisfaction. Effective communication and strong decision-making skills are crucial, as the Duty Manager must often make on-the-spot judgments while keeping both customer experience and company policies in mind.

What is the difference between Duty Manager vs Front Desk Supervisor?

AspectDuty ManagerFront Desk Supervisor
CredentialsRelevant certifications, management experienceCustomer service, hospitality certifications
Work EnvironmentHotels, resorts, hospitality venuesHotels, front office areas
Employer & IndustryHotels, hospitality industryHotels, hospitality industry
Common Search/ComparisonOversees operations, manages staffSupervises front desk, handles guest inquiries

The Duty Manager typically oversees overall hotel operations and manages staff across departments, while the Front Desk Supervisor focuses on guest services and front desk management. Both roles require hospitality experience, but the Duty Manager has broader responsibilities beyond guest interactions.

What do duty managers get paid?

Duty managers typically earn an average salary ranging from $30,000 to $50,000 per year, depending on the industry, location, and level of experience. They often work in environments such as hotels, retail, or hospitality, and may receive additional benefits or shift differentials. Salaries can vary based on the size of the organization and specific responsibilities.
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Duty Manager jobs near you
Infographic showing various Duty Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $54,806 per year, or $26.3 per hour.

SR. DUTY MANAGER

Dulles, VA • On-site

HUNTLEIGH USA CORPORATION
Aviation • 1 - 5K employees
Learn more about HUNTLEIGH USA CORPORATIONexternal

$25/hr

Full-time

Re-posted 26 days ago

Job description

Senior Duty Manager – Wheelchair Operations

Location: Dulles International Airport (IAD)
Pay Rate: $25.00 per hour
Employment Type: Hourly
Schedule: Open/Flexible (must be available to work weekends and holidays)

Position Overview

The Senior Duty Manager plays a critical leadership role in ensuring the safe, efficient, and seamless daily operation of wheelchair services for airline partners supported by Huntleigh USA at Dulles International Airport. This position is responsible for coordinating frontline teams, maintaining operational excellence, resolving non-routine situations, and fostering a culture of safety, accountability, and continuous improvement.

The ideal candidate is a proactive leader who thrives in a fast-paced airport environment, communicates effectively with multiple stakeholders, and leads by example.

Key Responsibilities

  • Oversee and coordinate wheelchair passenger services between team members, airline clients, and passengers

  • Dispatch Wheelchair Attendants efficiently while documenting incoming service requests

  • Ensure timely passenger pick-up and drop-off in alignment with airline expectations

  • Maintain a clean, organized, and professional work environment

  • Monitor and ensure proper sign-out and return of radios, phones, and equipment

  • Coordinate and document employee breaks and meal periods

  • Partner with coordinators to ensure wheelchairs are secured and stored in designated areas

  • Maintain open, clear, and continuous communication with team members and clients

  • Build and sustain strong working relationships with airline partners and internal teams

  • Recognize and reinforce positive performance and teamwork

  • Promote safety awareness, accountability, and compliance among Wheelchair Attendants

  • Ensure accurate completion of incident reports for accidents or unusual events

  • Maintain wheelchair logs to accurately document all passenger assists

  • Communicate professionally with Customs, TSA, and city personnel

  • Review staffing levels daily and ensure all required positions are fully staffed

  • Proactively address coverage gaps and operational challenges

Required Knowledge, Skills, and Abilities

  • Ability to read, write, and speak English fluently

  • Strong leadership, communication, and organizational skills

  • Ability to manage multiple priorities in a high-volume, time-sensitive environment

  • Strong problem-solving and decision-making abilities

  • Proficiency with email and Microsoft Excel

  • Flexibility to work an open schedule, including weekends and holidays

Work Environment

This role operates in a dynamic airport setting and requires frequent interaction with airline representatives, passengers, and regulatory agencies. Candidates must demonstrate professionalism, reliability, adaptability, and sound judgment at all times.

Huntleigh USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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