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Duty Manager Jobs (NOW HIRING)

The Duty Manager will be responsible for all fueling operations, ensuring that the delivery of service is consistent, professional, safe, and secure. Other responsibilities include issuing written ...

The Duty Manager will be responsible for all fueling operations, ensuring that the delivery of service is consistent, professional, safe, and secure. Other responsibilities include issuing written ...

Duty Manager - Rail Replacement At Stagecoach Rail Replacement East Ltd we love our jobs and everything we do to provide the best Rail Replacement services. Do you want to be part of a growing ...

Ramp Duty Manager

Denver, CO · On-site

$80K/yr

The Ramp Duty Manager will take accountability for safety, resource management, operation standards, policy implementation, and client relations. What you will be doing * Shift Leadership ...

Ramp Duty Manager

Denver, CO · On-site

$80K/yr

The Ramp Duty Manager will take accountability for safety, resource management, operation standards, policy implementation, and client relations. What you will be doing * Shift Leadership ...

The Assistant Manager/Duty Manager provides strategic leadership and handson project management across key service lines, including: * Facilities maintenance * Dining and food services * Cleaning and ...

General information Job Title Airport Duty Manager - ORD Date Thursday, April 16, 2026 Entity Unifi Aviation, LLC Posting City Chicago Posting State Illinois Exempt or Non-Exempt Position Exempt ...

General information Job Title Airport Duty Manager - BOS Date Thursday, May 21, 2026 Entity Unifi Aviation, LLC Posting City Boston Posting State Massachusetts Exempt or Non-Exempt Position Exempt ...

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How much do duty manager jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for duty manager in the United States is $26.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.69 per hour, depending on experience, location, and employer.

How does a Duty Manager typically handle unexpected situations during their shift?

Duty Managers are often the first point of contact for resolving unexpected situations, such as staffing shortages, guest complaints, or operational issues. They are expected to assess situations quickly, coordinate with relevant departments, and implement solutions to maintain smooth operations and customer satisfaction. Effective communication and strong decision-making skills are crucial, as the Duty Manager must often make on-the-spot judgments while keeping both customer experience and company policies in mind.

What is the difference between Duty Manager vs Front Desk Supervisor?

AspectDuty ManagerFront Desk Supervisor
CredentialsRelevant certifications, management experienceCustomer service, hospitality certifications
Work EnvironmentHotels, resorts, hospitality venuesHotels, front office areas
Employer & IndustryHotels, hospitality industryHotels, hospitality industry
Common Search/ComparisonOversees operations, manages staffSupervises front desk, handles guest inquiries

The Duty Manager typically oversees overall hotel operations and manages staff across departments, while the Front Desk Supervisor focuses on guest services and front desk management. Both roles require hospitality experience, but the Duty Manager has broader responsibilities beyond guest interactions.

What are Duty Managers?

Duty Managers are professionals responsible for overseeing daily operations and ensuring smooth functioning of a business during their shift. They handle staff supervision, customer service issues, and operational emergencies, acting as the main point of contact when senior management is unavailable. Duty Managers are commonly found in hotels, retail stores, airports, and other service-oriented organizations. Their role is crucial for maintaining service standards, enforcing policies, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Duty Manager, and why are they important?

To thrive as a Duty Manager, you need strong leadership, organizational, and problem-solving skills, often supported by experience in hospitality or facility management and relevant qualifications such as a diploma in management. Familiarity with property management systems, scheduling software, and compliance protocols is typically required. Excellent communication, decision-making, and conflict resolution abilities help build effective teams and ensure smooth operations. These competencies are vital for maintaining service standards, handling emergencies, and ensuring guest or customer satisfaction.

What Is a Duty Manager?

A duty manager oversees day-to-day operations for a business or organization. In this career, you act as a leader for staff members. Your job responsibilities include overseeing employee scheduling, delegating duties, dealing with customer relations issues, organizing the workplace, handling security and safety concerns, and managing daily workflow for all aspects of the operation. Any company can have a duty manager, but this career is most common in hotels, health clubs, department stores, and other customer service businesses.

What cities are hiring for Duty Manager jobs? Cities with the most Duty Manager job openings:
What are the most commonly searched types of Duty jobs? The most popular types of Duty jobs are:
What states have the most Duty Manager jobs? States with the most job openings for Duty Manager jobs include:
Infographic showing various Duty Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,806 per year, or $26.3 per hour.
Fueling Duty Manager

Fueling Duty Manager

Menzies Aviation

Arlington, VA • On-site

$65K/yr

Full-time

Posted 12 days ago


Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

30th of 52 rated aviation services


Job description

Reporting to: Operations Manager | General Manager

Location: Arlington, VA | DCA

Salary: $65,000.00

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Fuel Duty Manager directs and coordinates fueling activities to provide fast and efficient services for customers by performing the following duties personally or through subordinate supervisors. The Duty Manager will be responsible for all fueling operations, ensuring that the delivery of service is consistent, professional, safe, and secure. Other responsibilities include issuing written and verbal instructions while ensuring adherence to safety procedures.

What you will be doing

  • Manages employees in the Fueling Department
  • Reviews data on incoming flights such as scheduled or estimated times of arrival or departure, destinations and down line station stops, in order to plan work activities.
  • Directs and coordinates all operations functions and ensures workers and equipment are available for fueling and defueling services.
  • Analyzes reports and records of operations and inspects facilities to determine effectiveness of existing methods and procedures and physical condition of facilities and equipment.
  • Prepares and submits recommendations designed to improve efficiency of fueling services.
  • Investigate causes of accidents and recommend safety measures to prevent further occurrences.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and ensuring employees successfully complete company's training program.
  • Other duties may be assigned.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

  • Bachelor's degree (B.A.) from four-year college or university; or two to five years related experience and/or training; or equivalent combination of education and experience
  • Prior Aircraft Fueling experience required
  • Prior management, supervisory or lead experience in the Aviation industry preferred
  • Must be 18 years of age or older, possess and maintain a valid US driver's license with a clean driving record
  • Must pass all pre-employment testing; drug screen, Color Vision test, FBI background and obtain US Customs Seal
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting 70lbs repetitively and must be comfortable working in all weather conditions
  • Must be available and flexible to work variable shifts including weekends and holidays
  • To report any significant deficiency in our products, materials and documents
  • Has the duty to suggest any improvements to working practices especially those relating to safety and security 

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!


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