What does a front desk tech do?

A Front Desk Tech, often found in healthcare or hospitality settings, is responsible for greeting visitors, managing check-ins and check-outs, scheduling appointments, and handling administrative tasks such as answering phones and maintaining records. They serve as the first point of contact for patients or clients, ensuring a welcoming and efficient experience. In addition to customer service duties, Front Desk Techs may assist with basic technical or clerical tasks depending on the organization's needs.