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Front Desk Tech Jobs (NOW HIRING)

Front Desk Supervisor

Hampton, VA

$14.75 - $19.25/hr

Operate and teach others the use of front desk technology (e.g. multi-line phone systems, barcode scanners, webcams, windows-based workstations, etc.) * Schedule front desk staff to ensure adequate ...

Front Desk Supervisor

Hampton, VA · On-site

$16.75 - $21.75/hr

Operate and teach others the use of front desk technology (e.g. multi-line phone systems, barcode scanners, webcams, windows-based workstations, etc.) * Schedule front desk staff to ensure adequate ...

Front Desk

Hagerstown, MD · On-site

$13.25 - $16.75/hr

Operate front desk technology (e.g. multi-line phone systems, barcode scanners, webcams, windows-based workstations, etc.) * Perform other duties and responsibilities as needed, required, or assigned ...

Front Desk

Hagerstown, MD · On-site

$14.25 - $17.75/hr

Operate front desk technology (e.g. multi-line phone systems, barcode scanners, webcams, windows-based workstations, etc.) * Perform other duties and responsibilities as needed, required, or assigned ...

The FDS serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. The FDS also represents the hotel with all guests in absence of the ...

The FDS serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. The FDS also represents the hotel with all guests in absence of the ...

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Front Desk Tech information

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How much do front desk tech jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for front desk tech in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What does a front desk tech do?

A Front Desk Tech, often found in healthcare or hospitality settings, is responsible for greeting visitors, managing check-ins and check-outs, scheduling appointments, and handling administrative tasks such as answering phones and maintaining records. They serve as the first point of contact for patients or clients, ensuring a welcoming and efficient experience. In addition to customer service duties, Front Desk Techs may assist with basic technical or clerical tasks depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a front desk tech?

To thrive as a Front Desk Tech, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with office management software, electronic health records (EHR) systems, and multi-line phone systems is often required. Outstanding customer service, communication skills, and the ability to multitask make someone excel in this position. These skills ensure efficient operations, positive client experiences, and smooth coordination within the workplace.

What are some common challenges faced by front desk techs, and how can they be effectively managed?

Front Desk Techs often juggle multiple tasks simultaneously, such as managing phone calls, scheduling appointments, and assisting both staff and visitors. One common challenge is prioritizing urgent requests while maintaining a calm and welcoming demeanor. Effective time management, clear communication, and familiarity with the organization's procedures are key to handling these situations smoothly. Additionally, collaborating closely with other departments and leveraging available technology can help streamline workflows and reduce stress.

What is the difference between Front Desk Tech vs Medical Assistant?

AspectFront Desk TechMedical Assistant
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification or diploma often required
Work EnvironmentReception area, administrative tasksClinical setting, patient care, administrative duties
Employer & IndustryHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, hospitals
Common Search & ComparisonFront Desk Tech vs Medical Assistant

While both roles are essential in healthcare settings, Front Desk Techs primarily handle administrative and reception duties, whereas Medical Assistants perform clinical tasks alongside administrative work. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What front desk tech jobs pay the most?

Front desk technician roles in healthcare, IT, and corporate environments tend to offer higher salaries, especially with specialized skills or certifications such as IT support or medical billing. Salaries vary based on industry, experience, and location, with tech-savvy roles generally paying more than basic front desk positions.

What cities are hiring for Front Desk Tech jobs?

Cities with the most Front Desk Tech job openings:

What states have the most Front Desk Tech jobs?

States with the most job openings for Front Desk Tech jobs include:

What are popular job titles related to Front Desk Tech jobs?

For Front Desk Tech jobs, the most frequently searched job titles are:

Front Desk Supervisor

Hampton, VA

Eastern Sports Management
Amusement, Gambling, and Recreation • 11 - 50 employees

$14.75 - $19.25/hr

Full-time

Re-posted 8 days ago


Eastern Sports Management rating

4.1

Company rating: 4.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

The Hampton Virginia Aquaplex is currently accepting applications for Front Desk Supervisor. The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk Supervisor needs to be prepared to answer more complex guest questions regarding services and/or activities available at the property. The Front Desk Supervisor will also coordinate tours of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greet guests and provide information about services and activities at the property

  • Provide courteous and friendly service to all guests

  • Resolve guest complaints with or without the assistance of management personnel

  • Complete registration process for services/activities offered at the property

  • Process payments in accordance with property standard procedures

  • Maintain a cash drawer in accordance with property standard procedures

  • Complete shift reports in accordance with property standard procedures

  • Complete and file applicable waivers for participation in activities

  • Operate and teach others the use of front desk technology (e.g. multi-line phone systems, barcode scanners, webcams, windows-based workstations, etc.)

  • Schedule front desk staff to ensure adequate coverage based on forecasted guest levels

  • Train newly hired front desk staff

  • Conduct periodic training on new procedures and policies

  • Perform other duties and responsibilities as needed, required, or assigned by supervisory personnel (first line supervisor, department head, Manager on Duty, etc.) and/or the General Manager


What Eastern Sports Management employees say

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Hours and flexibility

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