What does a financial aid assistant do?

A Financial Aid Assistant supports the financial aid office by helping students understand and complete financial aid applications, processing paperwork, and answering questions about various aid programs. They often serve as the first point of contact for students seeking information about scholarships, grants, loans, and work-study opportunities. Additionally, they may assist with maintaining records, verifying eligibility, and ensuring compliance with federal and institutional guidelines. Their role is vital in helping students navigate the often complex financial aid process.