What is an Epic Workqueue?

An Epic Workqueue is a tool within the Epic electronic health record (EHR) system that helps manage and organize tasks related to patient care, billing, or administrative processes. Workqueues automatically collect items that need review or action, such as insurance claims, orders, or follow-up tasks, and assign them to the appropriate staff members. This helps healthcare organizations streamline workflows, ensure tasks are completed efficiently, and track the progress of various processes within the Epic system.