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Epic Workqueue Jobs (NOW HIRING)

Aviary

Referral and WorkQueue Coordinator

$20/hr

The Referral and WorkQueue Coordinator will be responsible for monitoring and updating patient referrals within Epic EMR. This role ensures referrals are accurate, appropriately routed and ...

New

Aviary

Referral and WorkQueue Coordinator

OR · On-site +1

$20/hr

The Referral and WorkQueue Coordinator will be responsible for monitoring and updating patient referrals within Epic EMR. This role ensures referrals are accurate, appropriately routed and ...

New

Msmc

System Analyst Epic Cadence

Miami Beach, FL · On-site

Streamlining and automating workqueue processes to reduce delays and improve patient conversion ... Provide support for Epic Cadence applications, ensuring seamless integration and alignment with ...

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How much do epic workqueue jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for epic workqueue in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What is an Epic Workqueue?

An Epic Workqueue is a tool within the Epic electronic health record (EHR) system that helps manage and organize tasks related to patient care, billing, or administrative processes. Workqueues automatically collect items that need review or action, such as insurance claims, orders, or follow-up tasks, and assign them to the appropriate staff members. This helps healthcare organizations streamline workflows, ensure tasks are completed efficiently, and track the progress of various processes within the Epic system.

What are the key skills and qualifications needed to thrive as an Epic Workqueue analyst?

To thrive as an Epic Workqueue Analyst, you need a solid understanding of healthcare workflows, data analysis, and Epic system navigation, typically supported by an Epic certification. Proficiency with Epic modules, workqueue management tools, and reporting systems like Clarity or Caboodle is crucial. Strong problem-solving abilities, communication, and attention to detail help you collaborate with clinical and technical teams to resolve issues efficiently. These competencies are essential for optimizing revenue cycle processes and ensuring accurate, timely patient billing and workflow management.

What are some common challenges faced by Epic Workqueue analysts, and how can they be addressed?

Epic Workqueue Analysts often encounter challenges related to managing high volumes of tickets or tasks, prioritizing issues, and ensuring timely resolution of workqueue items. To address these challenges, it's important to develop strong organizational skills, maintain clear communication with clinical and technical teams, and use Epic reporting tools to monitor queue trends and bottlenecks. Collaborating regularly with end users and IT colleagues helps identify recurring issues and streamline workflows, leading to more efficient queue management.

What is the difference between Epic Workqueue vs Epic Clinician?

AspectEpic WorkqueueEpic Clinician
Primary RoleManaging and organizing tasks within Epic workflowsProviding clinical care and documentation in Epic
Required CredentialsIT or clinical workflow knowledge, Epic certification often preferredHealthcare provider credentials, clinical certifications
Work EnvironmentHealth IT departments, hospital IT teamsClinical settings, hospitals, clinics
Usage in IndustryUsed by health IT staff to streamline workflowsUsed by clinicians to deliver patient care

Epic Workqueue focuses on managing Epic system tasks and workflows, often handled by IT or administrative staff. Epic Clinician involves direct patient care and clinical documentation. While both roles interact with Epic, their responsibilities and credentials differ significantly, serving distinct functions within healthcare organizations.

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What are the most commonly searched types of Epic Workqueue jobs?

The most popular types of Epic Workqueue jobs are:

What job categories do people searching Epic Workqueue jobs look for?

The top searched job categories for Epic Workqueue jobs are:

Epic Workqueue jobs near you
Infographic showing various Epic Workqueue job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

Referral and WorkQueue Coordinator

Aviary

Remote

$20/hr

Part-time

Posted 3 days ago

New

Job description

Job Title: Referral and WorkQueue Coordinator
Classification: Part Time/1099 Contractor
Work Structure: Fully Remote
Shift: Monday-Friday; 2-3 hours per day/10-15 hours per week*
Team: Clinical Operations
Reporting to: Clinical Eligibility Lead
Location: United States
Compensation: $20 per hour
  • (Additional hours may be available as enrollment projects arise)

About Us:
One in three people die of heart disease - it's time to change that. We're redesigning heart health from the ground up so that everyone can live fuller lives. Our team consists of mission-driven clinicians, engineers, and professionals attacking a problem using evidence-based research and guidelines for cardiovascular rehabilitation. We're working to deliver exercise and wellness for the older adult cardiovascular disease using telemedicine. We are dedicated to delivering exceptional services that enhance the lives of our patients.
Job Summary:
The Referral and WorkQueue Coordinator will be responsible for monitoring and updating patient referrals within Epic EMR. This role ensures referrals are accurate, appropriately routed and progressing through the referral process by coordinating with the Aviary Health Care Team.
Responsibilities
  • Monitor and maintain assigned referral WorkQueues in Epic
  • Update referral status, scheduling information, benefit details and other relevant information in Epic
  • Identify and escalate referrals that are missing information or require additional action to clinical team
  • Conduct ineligibility notification calls, providing clear explanations
  • Maintain accurate and timely documentation in the EHR and Aviary Health systems

Qualifications
  • Experience working in a clinical administrative role
  • Epic or general EMR: 3 years
  • Medical terminology: 1 year
  • Proficient computer skills, including experience with Zoom, Google Suite, and EMR experience
  • Strong written and verbal communication skills
  • Understanding of patient confidentiality and HIPAA requirements

*Note: This is a 1099 Contractor position only.

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