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Epic Workqueue Jobs (NOW HIRING)

KLM Careers

EPIC Physician Billing Analyst

Hicksville, NY

$48.70K - $65K/yr

Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates. * Experience with ...

Just Write

EPIC Physician Billing Analyst

Hicksville, NY

$48.70K - $65K/yr

... Workqueue configuration - Collection agency workflows - Statement processing - Benefit engine - Estimates • Experience building, testing, and migrating Epic system changes • Proficiency with ...

Just Write Inc

EPIC Physician Billing Analyst

Hicksville, NY · On-site

$48.70K - $65K/yr

... Workqueue configuration - Collection agency workflows - Statement processing - Benefit engine - Estimates • Experience building, testing, and migrating Epic system changes • Proficiency with ...

CTG, Inc.

Epic HB/HB Claims Analyst

San Mateo, CA · Remote

$75 - $85/hr

CTG is seeking to fill an Epic HB/HB Claims Analyst position for our client. Location: San Mateo ... Experience with claim edits, billing rules, and workqueue configuration * Knowledge of EDI ...

Brown University Health

RCM Enrollment Analyst

Providence, RI · On-site +1

$48.07K - $79.37K/yr

... workqueue-based issue resolution. Demonstrated proficiency working within an Epic Revenue Cycle environment and navigating Epic workqueues and enrollment-related workflows. Working knowledge of EDI ...

Brownhealth

RCM Enrollment Analyst

Providence, RI · On-site +1

$48.07K - $79.37K/yr

... workqueue-based issue resolution. * Demonstrated proficiency working within an Epic Revenue Cycle environment and navigating Epic workqueues and enrollment-related workflows. * Working knowledge of ...

Brown University Health

RCM Enrollment Analyst

Providence, RI · On-site +1

$48.07K - $79.37K/yr

... workqueue-based issue resolution. Demonstrated proficiency working within an Epic Revenue Cycle environment and navigating Epic workqueues and enrollment-related workflows. Working knowledge of EDI ...

Brown University Health

RCM Enrollment Analyst

Providence, RI · On-site +1

$48.07K - $79.37K/yr

... workqueue-based issue resolution. * Demonstrated proficiency working within an Epic Revenue Cycle environment and navigating Epic workqueues and enrollment-related workflows. * Working knowledge of ...

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How much do epic workqueue jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for epic workqueue in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Workqueue Analyst, and why are they important?

To thrive as an Epic Workqueue Analyst, you need a solid understanding of healthcare workflows, data analysis, and Epic system navigation, typically supported by an Epic certification. Proficiency with Epic modules, workqueue management tools, and reporting systems like Clarity or Caboodle is crucial. Strong problem-solving abilities, communication, and attention to detail help you collaborate with clinical and technical teams to resolve issues efficiently. These competencies are essential for optimizing revenue cycle processes and ensuring accurate, timely patient billing and workflow management.

What are some common challenges faced by Epic Workqueue Analysts, and how can they be addressed?

Epic Workqueue Analysts often encounter challenges related to managing high volumes of tickets or tasks, prioritizing issues, and ensuring timely resolution of workqueue items. To address these challenges, it's important to develop strong organizational skills, maintain clear communication with clinical and technical teams, and use Epic reporting tools to monitor queue trends and bottlenecks. Collaborating regularly with end users and IT colleagues helps identify recurring issues and streamline workflows, leading to more efficient queue management.

What is an Epic Workqueue?

An Epic Workqueue is a tool within the Epic electronic health record (EHR) system that helps manage and organize tasks related to patient care, billing, or administrative processes. Workqueues automatically collect items that need review or action, such as insurance claims, orders, or follow-up tasks, and assign them to the appropriate staff members. This helps healthcare organizations streamline workflows, ensure tasks are completed efficiently, and track the progress of various processes within the Epic system.

What is the difference between Epic Workqueue vs Epic Clinician?

AspectEpic WorkqueueEpic Clinician
Primary RoleManaging and organizing tasks within Epic workflowsProviding clinical care and documentation in Epic
Required CredentialsIT or clinical workflow knowledge, Epic certification often preferredHealthcare provider credentials, clinical certifications
Work EnvironmentHealth IT departments, hospital IT teamsClinical settings, hospitals, clinics
Usage in IndustryUsed by health IT staff to streamline workflowsUsed by clinicians to deliver patient care

Epic Workqueue focuses on managing Epic system tasks and workflows, often handled by IT or administrative staff. Epic Clinician involves direct patient care and clinical documentation. While both roles interact with Epic, their responsibilities and credentials differ significantly, serving distinct functions within healthcare organizations.

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Epic Workqueue jobs near you

EPIC Physician Billing Analyst

MEDISYS MANAGEMENT, LLC

Rockville Centre, NY • On-site

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

We are looking for an Epic Physician Billing Analyst to join our Team! This is for a Garden City location. An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization

. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists.

Responsibilities:

  • System Configuration and Maintenance:
    • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization.
    • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies.
    • Perform ongoing maintenance and updates to Epic applications.
    • Build and test system changes, presenting them to end-users and migrating them to production.
  • Workflow Analysis and Optimization:
    • Analyze existing financial workflows and identify opportunities for improvement and optimization.
    • Design and implement leading practice workflows to enhance efficiency and effectiveness.
    • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations.
  • Support and Troubleshooting:
    • Act as the primary support contact for Epic Professional Billing application end-users.
    • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors.
    • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement.
    • Provide on-call support on a rotating basis.
  • Training and Education:
    • Participate in training and educate end-users on the Epic Professional Billing application and related workflows.
    • Develop and document internal procedures for using Epic and other applications.
  • Compliance and Updates:
    • Stay current with Epic technologies, obtain and maintain necessary Epic certifications.
    • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems.
    • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action.

Education & Requirements:

  • Education and Certification:
    • Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field.
    • Certified in Epic Professional Billing.
  • Technical Skills:
    • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates.
    • Experience with system configuration and troubleshooting tools.
    • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint).
  • Healthcare Industry Knowledge:
    • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures.
    • Familiarity with the differences between professional billing and hospital billing.
    • Knowledge of medical coding systems like CPT and ICD-10.

Company Description

As an effort to keep pace with healthcare trends MediSys Management, LLC/FRR Recovery, Inc is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, 401K, Paid Holidays, Paid time off, Educational Assistance and many more.