What does an entry level Cisco Collaboration Engineer do?

An Entry Level Cisco Collaboration Engineer is responsible for assisting in the setup, configuration, and maintenance of Cisco collaboration solutions such as unified communications, voice, video, and messaging systems. They support senior engineers with troubleshooting, deploying updates, and ensuring seamless communication between users and devices. These engineers often work with technologies like Cisco Unified Communications Manager (CUCM), Cisco Webex, and related hardware and software. Their role is crucial for organizations seeking reliable and secure internal and external communications.