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Entry Level Cisco Collaboration Engineer Jobs (NOW HIRING)

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency ...

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency ...

The SD WAN Engineer will be responsible for assisting the customer with the ongoing operation of ... Cisco Collaboration or Webex/Call Manager. * Cisco Contract Center configuration and ...

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Entry Level Cisco Collaboration Engineer information

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$30K

$69.4K

$118K

How much do entry level cisco collaboration engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for entry level cisco collaboration engineer in the United States is $69,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an entry level Cisco Collaboration Engineer do?

An Entry Level Cisco Collaboration Engineer is responsible for assisting in the setup, configuration, and maintenance of Cisco collaboration solutions such as unified communications, voice, video, and messaging systems. They support senior engineers with troubleshooting, deploying updates, and ensuring seamless communication between users and devices. These engineers often work with technologies like Cisco Unified Communications Manager (CUCM), Cisco Webex, and related hardware and software. Their role is crucial for organizations seeking reliable and secure internal and external communications.

What are the key skills and qualifications needed to thrive as an entry level Cisco Collaboration Engineer?

To thrive as an Entry Level Cisco Collaboration Engineer, you need a solid understanding of networking fundamentals, VoIP concepts, and a relevant degree or Cisco certification such as CCNA Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), Webex, and troubleshooting collaboration endpoints is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in assisting users and resolving issues. These skills are crucial for ensuring seamless communication solutions and maintaining reliable network performance in business environments.

What are some common challenges faced by entry level Cisco Collaboration Engineers when working on unified communications projects?

Entry-level Cisco Collaboration Engineers often encounter challenges such as configuring and troubleshooting complex voice and video solutions, integrating various endpoints, and ensuring seamless interoperability across different collaboration platforms. Adapting to rapidly evolving technologies and keeping up with regular software updates can also be demanding. Effective communication with senior engineers and cross-functional teams is essential, as projects typically involve coordinating with network administrators, support staff, and sometimes clients to resolve issues and implement solutions efficiently.

What is the difference between Entry Level Cisco Collaboration Engineer vs Cisco Collaboration Technician?

AspectEntry Level Cisco Collaboration EngineerCisco Collaboration Technician
CertificationsCCNA Collaboration, CCNA Routing & SwitchingCCNA Collaboration, CCNA Routing & Switching
Primary ResponsibilitiesDesign, implement, and troubleshoot Cisco collaboration solutionsInstall, configure, and maintain Cisco collaboration hardware and software
Work EnvironmentNetwork teams, IT departments, project-basedSupport teams, technical support, on-site troubleshooting
Industry UsageCommon in enterprise and service provider settingsTypically in enterprise support and maintenance roles

Both roles require similar certifications and work in related environments, but the Engineer focuses on design and implementation, while the Technician handles installation and maintenance tasks.

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Infographic showing various Entry Level Cisco Collaboration Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $69,362 per year, or $33.3 per hour.

Enterprise Voice Engineer/UC Engineer/Collaboration Engineer with Security Clearance

Zachary Piper Solutions, LLC

Scott Air Force Base, IL • On-site

$140K - $210K/yr

Other

Medical, Dental, Vision, Retirement

Posted 13 days ago


Job description

Piper Companies is seeking an Enterprise Voice Engineer/UC & Collaboration Engineer to support a government-focused technology and communications environment. The Enterprise Voice Engineer/UC & Collaboration Engineer role is ideal for a skilled engineer with experience in IP voice systems, network infrastructure, and enterprise communications who can help maintain secure, reliable, and highly available voice services in a mission-critical setting. Must be local to Scott Air Force Base, IL Responsibilities of the Enterprise Voice Engineer/UC & Collaboration Engineer: • Perform engineering and sustainment activities for a large-scale IP voice and video communications infrastructure. • Manage, configure, and troubleshoot voice, video, and data network systems to ensure high availability and performance. • Execute system maintenance, capacity planning, and configuration change management activities. • Configure and manage call routing components including calling search spaces, route plans, route partitions, route lists, and device profiles. • Configure and support Cisco or Juniper routing and switching devices. • Support distributed firewall infrastructure and ensure secure voice communications. • Develop and maintain technical documentation, diagrams, and operational procedures. • Analyze SIP signaling, call flows, and resolve complex communication issues. • Troubleshoot site registration, signaling, and media-related issues across distributed environments. • Validate and implement configuration changes in accordance with enterprise standards. • Perform fault analysis for voice subscribers, call handlers, routing rules, and network configurations. • Contribute to technical policies, work instructions, and reporting for enterprise voice services. Qualifications of the Enterprise Voice Engineer/UC & Collaboration Engineer • Active TS/SCI clearance required. • Must possess DoD 8570 IAT Level II certification (e.g., Security+ CE or equivalent). • Hands-on experience with enterprise voice platforms such as Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle SBC, or Avaya Aura. • Strong expertise in SIP signaling, call flows, and IP telephony systems. • Experience troubleshooting complex routing, switching, security, and voice infrastructure issues. • Strong understanding of WAN principles and enterprise networking concepts. • Ability to document systems, create diagrams, and support structured operational processes. Compensation for the Enterprise Voice Engineer/UC & Collaboration Engineer includes: • Salary range: $140,000 - $210,000 • Comprehensive benefits package including medical, dental, vision, and 401(k) • Opportunity to support a mission-critical government program • Professional growth within a highly technical and secure environment This job opens for applications on 08/10/2026. Applications for this job will be accepted for at least 30 days from the posting date. #LI-AR2 #LI-ONSITE