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Entry Level Cisco Collaboration Engineer Jobs (NOW HIRING)

Encova Insurance

Collaboration Engineer

Columbus, OH · On-site

$69K - $110K/yr

Encova Insurance is seeking a Collaboration Engineer to work a hybrid schedule for our Columbus ... Provide support for Cisco phone system and endpoints * Provide support for Genesys and WebRTC ...

Encova Insurance

Collaboration Engineer

Columbus, OH · On-site +1

$69K - $110K/yr

Encova Insurance is seeking a Collaboration Engineer to work a hybrid schedule for our Columbus ... Provide support for Cisco phone system and endpoints * Provide support for Genesys and WebRTC ...

Freemanhealth

Network Collab Engineer

Inglewood, CA

Knowledge of Cisco Collaboration tools. Works under general supervision. Requirements * 1 year Freeman IT experience or 1 year external advanced IT experience preferably as a Collaboration Engineer ...

Encova Insurance

Collaboration Engineer

Columbus, OH · On-site +1

$69K - $110K/yr

Encova Insurance is seeking a Collaboration Engineer to work a hybrid schedule for our Columbus ... Provide support for Cisco phone system and endpoints * Provide support for Genesys and WebRTC ...

Reliasource

UC Engineer

Washington, DC

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency ...

Development Group, Inc.

NOC Engineer - Remote

$40K - $120K/yr

The NOC Engineer will analyze problems, perform troubleshooting and incident response, communicate ... Perform standard moves, adds, and changes (MACD's) within the Cisco collaboration ecosystem.

Reliasource

UC Engineer

Washington, DC · On-site

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency ...

Bridge Tech

CISCO CUCM 10x Engineer

Charles Town, WV · On-site

... Cisco Prime Collaboration Deployment (PCD) Cisco Invicta Cisco Prime License Manager (PLM) Cisco Prime Collaboration Provisioning (PCP) Cisco Prime Collaboration Assurance (PCA) SingleWire ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. * Experience with ... Zoom CRC or similar conferencing connectors. * Familiarity with ITIL practices and service ...

blueStone

CCNP Cisco Network Engineer

Madison, WI

... Cisco Network Engineer with exposure to Linux Systems Administration. Network Engineer will be ... Strong written and verbal communication skills with a focus on collaboration between team members ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. * Experience with ... Zoom CRC or similar conferencing connectors. * Familiarity with ITIL practices and service ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site

$40 - $45/hr

Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. * Experience with ... Zoom CRC or similar conferencing connectors. * Familiarity with ITIL practices and service ...

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Entry Level Cisco Collaboration Engineer information

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$30K

$69.4K

$118K

How much do entry level cisco collaboration engineer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for entry level cisco collaboration engineer in the United States is $69,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Cisco Collaboration Engineer vs Cisco Collaboration Technician?

AspectEntry Level Cisco Collaboration EngineerCisco Collaboration Technician
CertificationsCCNA Collaboration, CCNA Routing & SwitchingCCNA Collaboration, CCNA Routing & Switching
Primary ResponsibilitiesDesign, implement, and troubleshoot Cisco collaboration solutionsInstall, configure, and maintain Cisco collaboration hardware and software
Work EnvironmentNetwork teams, IT departments, project-basedSupport teams, technical support, on-site troubleshooting
Industry UsageCommon in enterprise and service provider settingsTypically in enterprise support and maintenance roles

Both roles require similar certifications and work in related environments, but the Engineer focuses on design and implementation, while the Technician handles installation and maintenance tasks.

What are some common challenges faced by entry-level Cisco Collaboration Engineers when working on unified communications projects?

Entry-level Cisco Collaboration Engineers often encounter challenges such as configuring and troubleshooting complex voice and video solutions, integrating various endpoints, and ensuring seamless interoperability across different collaboration platforms. Adapting to rapidly evolving technologies and keeping up with regular software updates can also be demanding. Effective communication with senior engineers and cross-functional teams is essential, as projects typically involve coordinating with network administrators, support staff, and sometimes clients to resolve issues and implement solutions efficiently.

What are the key skills and qualifications needed to thrive as an Entry Level Cisco Collaboration Engineer, and why are they important?

To thrive as an Entry Level Cisco Collaboration Engineer, you need a solid understanding of networking fundamentals, VoIP concepts, and a relevant degree or Cisco certification such as CCNA Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), Webex, and troubleshooting collaboration endpoints is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in assisting users and resolving issues. These skills are crucial for ensuring seamless communication solutions and maintaining reliable network performance in business environments.

What does an Entry Level Cisco Collaboration Engineer do?

An Entry Level Cisco Collaboration Engineer is responsible for assisting in the setup, configuration, and maintenance of Cisco collaboration solutions such as unified communications, voice, video, and messaging systems. They support senior engineers with troubleshooting, deploying updates, and ensuring seamless communication between users and devices. These engineers often work with technologies like Cisco Unified Communications Manager (CUCM), Cisco Webex, and related hardware and software. Their role is crucial for organizations seeking reliable and secure internal and external communications.
More about Entry Level Cisco Collaboration Engineer jobs
What cities are hiring for Entry Level Cisco Collaboration Engineer jobs? Cities with the most Entry Level Cisco Collaboration Engineer job openings:
What are the most commonly searched types of Cisco Collaboration Engineer jobs? The most popular types of Cisco Collaboration Engineer jobs are:
What job categories do people searching Entry Level Cisco Collaboration Engineer jobs look for? The top searched job categories for Entry Level Cisco Collaboration Engineer jobs are:
Entry Level Cisco Collaboration Engineer jobs near you
Infographic showing various Entry Level Cisco Collaboration Engineer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $69,362 per year, or $33.3 per hour.
Collaboration Engineer

Collaboration Engineer

Encova Insurance

Columbus, OH • On-site

$69K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

The salary range for this job posting is $69,152.00 - $110,642.00 annually + bonus + benefits. Pay Type: Salary
The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.
Encova Insurance is seeking a Collaboration Engineer to work a hybrid schedule for our Columbus, Ohio location.
Are you a Referral?
If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.
Unique residence requirements are listed in each job posting, please review closely for details.
Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:
Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.
The Workplace Services Collaboration Engineer provides support of the Workplace Services footprint within the Encova enterprise. This is a mid-level technical role, serving as an engineer to implement and support collaboration systems.
The Collaboration Engineer will support and maintain collaboration systems and solutions. Responsible for basic technical support of teams/project. Key to the success of this role is to implement and support team members within the department, division, and company.
ESSENTIAL FUNCTIONS:
  • Maintain a technical aptitude for technology, as it related to collaboration environments
  • Maintain a technical understanding of virtualization and cloud-based collaboration technologies
  • Build a strong technical aptitude for technology and information technology principles
  • Support technical project team(s) both local and remote
  • Provide the ability to serve as Microsoft Teams engineer, as it relates to the end user environment (other co-product owner is AD Governance, as it relates to the Microsoft Tenant footprint and larger scope).
  • Provide support for Cisco phone system and endpoints
  • Provide support for Genesys and WebRTC systems
  • Provide support for Biscom and Right fax systems
  • Execute the completion of tasks and phases of projects and client-based collaboration system support.
  • Ensure that deployment standards are met by following solution/project team scope documentation.
  • Participate in knowledge transfer from other workplace services associates to enhance one's abilities to complete technical tasks.
  • Maintain an understanding of technical systems analysis and design
  • Provide consulting support and technical topics
  • Participate in technical activities leading to the resolution of business application and technical problems.
  • Follow current division and department standards: adapt to new standards or enhancements to existing standards.
  • Provide feedback on the effects of company decisions on the systems, including new project charters.
  • Ability to be coached, mentored by team members to aid in career development.
  • Provide feedback on projecting software and hardware requirements and budgets, including review of contracts and associated assets.

OTHER FUNCTIONS:
  • Process Request, Incident and Problem tickets as well as participate in support activities
  • Complete tasks assigned by other team member that are working with business stakeholders and product vendors to design integrations to desired systems.
  • Implement and maintain new tools, technologies, and processes to continuously improve software and software delivery.
  • Process and complete project tasks and provide status updates
  • Adhere to Encova IT principles, High Availability, Least Privilege, Customer Service, etc.
  • Maintain awareness of current technology trends and compliance regulations.
  • Engage in shared knowledge and provided cross training sessions with other members of the team.
  • Perform other duties as assigned.

KNOWLEDGE. SKILLS AND EXPERIENCE:
This individual will be a mid-level engineer around single domain focus as it relates to Phone systems, Faxing, Microsoft Teams, WebRTC, virtualization, cloud technologies, IT processes and regulatory compliance. They will be working proactively to participate in the implementation and support of customer facing solutions to enable and protect our organization and reputation.
  • 5+ years of IT experience preferred
  • Bachelor's degree with a major in computer information systems or engineering preferred or equivalent work experience.
  • Experience in deployment and implementation project teams procedures
  • Highly motivated and ambitious, excellent communication skills, creative & critical thinker.
  • IT engineering understanding, such as operating systems, Fax Solutions, servers, virtualization, cloud technologies (SaaS, IaaS, PaaS)
  • Experience in designing, testing, and deploying enterprise applications for production and other environments.
  • Experience in collaboration products, Microsoft Teams, Cisco Call Manager, Genesys and WebRTC
  • Effective customer service skills, including active listening, conflict resolution, decision making, and negotiation
  • Effective verbal, phone, written, and interpersonal communication skills
  • Quick to adapt and eager to learn
  • Able to lift 40 pounds and perform physical tasks related to moving and installing technology related equipment
  • Ability to work overtime as needed
  • Basic technical, analytical, and troubleshooting skills
  • Industry and vendor certifications a plus

Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.
What you can expect from us
In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to:
  • Health, Dental & Vision Insurance
  • Company-provided life and income protection plans
  • Eligibility to participate in a company incentive bonus program
  • 401(k) Retirement Plan - 100% company match up to 7% on annual salary
  • Paid Time Off, Paid Holidays, and Floating Holidays
  • Flexible Work Arrangements - Hybrid and remote depending on the role

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.
Encova Insurance is an EOE/E-Verify employer.
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