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Entry Level Cisco Collaboration Engineer Jobs (NOW HIRING)

Reliasource

UC Engineer

Washington, DC

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency ...

Reliasource

UC Engineer

Washington, DC

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency ...

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Entry Level Cisco Collaboration Engineer information

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$30K

$69.4K

$118K

How much do entry level cisco collaboration engineer jobs pay per year?

As of Aug 3, 2026, the average yearly pay for entry level cisco collaboration engineer in the United States is $69,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Cisco Collaboration Engineer vs Cisco Collaboration Technician?

AspectEntry Level Cisco Collaboration EngineerCisco Collaboration Technician
CertificationsCCNA Collaboration, CCNA Routing & SwitchingCCNA Collaboration, CCNA Routing & Switching
Primary ResponsibilitiesDesign, implement, and troubleshoot Cisco collaboration solutionsInstall, configure, and maintain Cisco collaboration hardware and software
Work EnvironmentNetwork teams, IT departments, project-basedSupport teams, technical support, on-site troubleshooting
Industry UsageCommon in enterprise and service provider settingsTypically in enterprise support and maintenance roles

Both roles require similar certifications and work in related environments, but the Engineer focuses on design and implementation, while the Technician handles installation and maintenance tasks.

What are some common challenges faced by entry-level Cisco Collaboration Engineers when working on unified communications projects?

Entry-level Cisco Collaboration Engineers often encounter challenges such as configuring and troubleshooting complex voice and video solutions, integrating various endpoints, and ensuring seamless interoperability across different collaboration platforms. Adapting to rapidly evolving technologies and keeping up with regular software updates can also be demanding. Effective communication with senior engineers and cross-functional teams is essential, as projects typically involve coordinating with network administrators, support staff, and sometimes clients to resolve issues and implement solutions efficiently.

What are the key skills and qualifications needed to thrive as an Entry Level Cisco Collaboration Engineer, and why are they important?

To thrive as an Entry Level Cisco Collaboration Engineer, you need a solid understanding of networking fundamentals, VoIP concepts, and a relevant degree or Cisco certification such as CCNA Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), Webex, and troubleshooting collaboration endpoints is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in assisting users and resolving issues. These skills are crucial for ensuring seamless communication solutions and maintaining reliable network performance in business environments.

What does an Entry Level Cisco Collaboration Engineer do?

An Entry Level Cisco Collaboration Engineer is responsible for assisting in the setup, configuration, and maintenance of Cisco collaboration solutions such as unified communications, voice, video, and messaging systems. They support senior engineers with troubleshooting, deploying updates, and ensuring seamless communication between users and devices. These engineers often work with technologies like Cisco Unified Communications Manager (CUCM), Cisco Webex, and related hardware and software. Their role is crucial for organizations seeking reliable and secure internal and external communications.
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What cities are hiring for Entry Level Cisco Collaboration Engineer jobs? Cities with the most Entry Level Cisco Collaboration Engineer job openings:
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What job categories do people searching Entry Level Cisco Collaboration Engineer jobs look for? The top searched job categories for Entry Level Cisco Collaboration Engineer jobs are:
Entry Level Cisco Collaboration Engineer jobs near you
Infographic showing various Entry Level Cisco Collaboration Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 1% Part Time, 7% Contract, and 1% Summer. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $69,362 per year, or $33.3 per hour.

Collaboration Engineer

Heartland Business Systems LLC

Plymouth, MN • On-site

Full-time

Posted 19 days ago

Heartland Business Systems rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

69th of 221 rated it services

Job description

Job Type
Full-time
Description
Position Summary:
The Collaboration Engineer will develop, implement, and support collaboration related services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.
Roles and Responsibilities/ Essential Functions:
  • Work as a member of the HBS Collaboration Team that provides consultative and proactive project support to HBS's account base. Contribute to and impacts the assigned customer accounts positively.
  • Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work.
  • Contribute to product selection, configuration standards, and best practices and educate the sales team members on these products and services to enhance the sales process.
  • Provide support, maintenance, and administration for HBS' customers.
  • Work in a team atmosphere between regional and virtual practices while at all times maintaining a professional and respectful demeanor.
  • Provide time estimates and project scopes for systems related projects.
  • Maintain current vendor/industry specific certifications and stay current on new products and solutions.
  • Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Requirements
Competencies:
  • Accountability - Ability to accept responsibility and account for his\her actions.
  • Adaptability - Ability to fit into a changing environment.
  • Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition.
  • Decision Making - Selecting an effective course of action while controlling resources and expenditures.
  • Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant.
  • Ethical - Ability to be guided by the company's accepted principles of moral conduct.
  • Organized - Ability of an individual to be structured and methodical in working skills.
  • Persistence - Ability to continue in a course of action in the face of adversity.
  • Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge.

Required Experience:
  • 6 months to 1 year in a technical related field, internship, or equivalent

Preferred Experience:
  • At least one year in a technical related field
  • Experience working as a consultant

Required Skills, Education and/ or Certifications:
  • Associates degree, equivalent certifications or equivalent work experience
  • CCNA or Equivalent
  • Working knowledge of one of the following Collaboration solutions (Cisco On Prem and/or Webex, Zoom Calling, Microsoft Teams Voice)

Preferred Skills, Education and/ or Certifications:
  • Bachelor's Degree or equivalent education/certifications
  • CCNP, CCA-V, VCA-DCV, MCA
  • Microsoft Teams Voice Certification (MS-721)
  • Zoom Competencies
  • Cisco Webex Calling Professional

Equal Opportunity Employer - Including Disabled and Veterans
#HBS

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