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Entry Level Cisco Collaboration Engineer Jobs (NOW HIRING)

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. * Experience with ... Zoom CRC or similar conferencing connectors. * Familiarity with ITIL practices and service ...

Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. * Experience with ... Zoom CRC or similar conferencing connectors. * Familiarity with ITIL practices and service ...

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Entry Level Cisco Collaboration Engineer information

See salary details

$30K

$69.4K

$118K

How much do entry level cisco collaboration engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for entry level cisco collaboration engineer in the United States is $69,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Cisco Collaboration Engineer vs Cisco Collaboration Technician?

AspectEntry Level Cisco Collaboration EngineerCisco Collaboration Technician
CertificationsCCNA Collaboration, CCNA Routing & SwitchingCCNA Collaboration, CCNA Routing & Switching
Primary ResponsibilitiesDesign, implement, and troubleshoot Cisco collaboration solutionsInstall, configure, and maintain Cisco collaboration hardware and software
Work EnvironmentNetwork teams, IT departments, project-basedSupport teams, technical support, on-site troubleshooting
Industry UsageCommon in enterprise and service provider settingsTypically in enterprise support and maintenance roles

Both roles require similar certifications and work in related environments, but the Engineer focuses on design and implementation, while the Technician handles installation and maintenance tasks.

What are some common challenges faced by entry-level Cisco Collaboration Engineers when working on unified communications projects?

Entry-level Cisco Collaboration Engineers often encounter challenges such as configuring and troubleshooting complex voice and video solutions, integrating various endpoints, and ensuring seamless interoperability across different collaboration platforms. Adapting to rapidly evolving technologies and keeping up with regular software updates can also be demanding. Effective communication with senior engineers and cross-functional teams is essential, as projects typically involve coordinating with network administrators, support staff, and sometimes clients to resolve issues and implement solutions efficiently.

What are the key skills and qualifications needed to thrive as an Entry Level Cisco Collaboration Engineer, and why are they important?

To thrive as an Entry Level Cisco Collaboration Engineer, you need a solid understanding of networking fundamentals, VoIP concepts, and a relevant degree or Cisco certification such as CCNA Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), Webex, and troubleshooting collaboration endpoints is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in assisting users and resolving issues. These skills are crucial for ensuring seamless communication solutions and maintaining reliable network performance in business environments.

What does an Entry Level Cisco Collaboration Engineer do?

An Entry Level Cisco Collaboration Engineer is responsible for assisting in the setup, configuration, and maintenance of Cisco collaboration solutions such as unified communications, voice, video, and messaging systems. They support senior engineers with troubleshooting, deploying updates, and ensuring seamless communication between users and devices. These engineers often work with technologies like Cisco Unified Communications Manager (CUCM), Cisco Webex, and related hardware and software. Their role is crucial for organizations seeking reliable and secure internal and external communications.
More about Entry Level Cisco Collaboration Engineer jobs
What cities are hiring for Entry Level Cisco Collaboration Engineer jobs? Cities with the most Entry Level Cisco Collaboration Engineer job openings:
What are the most commonly searched types of Cisco Collaboration Engineer jobs? The most popular types of Cisco Collaboration Engineer jobs are:
AV / IT Support Engineer

AV / IT Support Engineer

Sentinel

Deerfield, IL • On-site, Remote

$40 - $45/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 2 days ago


Sentinel Real Estate rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

118th of 216 rated facilities management


Job description

We are looking for a proactive and technically skilled Audio Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in supporting and optimizing enterprise collaboration and conferencing technologies, with a strong focus on Microsoft Teams, Cisco conferencing systems, and advanced AV solutions such as Crestron and Polycom Studio series. The ideal candidate will combine technical expertise with exceptional communication skills to deliver seamless support, including executive-level assistance.

 

This is a contract to hire position located onsite in Deerfield, IL


Qualifications 

Required:

  • 2+ years of experience in IT infrastructure or technical support roles.
  • Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony).
  • Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints).
  • Experience with Crestron AV control systems and Polycom Studio X50.
  • Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio.
  • Working knowledge of Microsoft 365 administration.
  • Excellent troubleshooting skills and ability to communicate technical concepts clearly.
  • Proven ability to work independently and collaboratively in fast-paced environments.
  • Experience supporting executive-level users with professionalism and responsiveness.
  • Strong written and verbal communication skills.
  • The candidate must have a car, as this position requires travel between locations
  • A valid driver’s license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a “can-do” attitude

Preferred:

  • Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming.
  • Experience with Zoom CRC or similar conferencing connectors.
  • Familiarity with ITIL practices and service management tools (e.g., ServiceNow).
  • Experience supporting hybrid work environments and remote collaboration technologies.

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range: 

$40-$45 per hour

 

What you get:

We offer weekly competitive pay, medical, dental, vision, 401K and more.


MOTIVATED…..make IT happen!

      

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

The “Know Your Rights” Poster is available here

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Sentinel EEO Policy Statement is available here.

https://www.sentinel.com/about/diversity

JFNDNP


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