What is a dealership fixed operations director?

Dealership Fixed Operations Directors are senior managers responsible for overseeing all non-sales departments in an automotive dealership, including service, parts, and body shop operations. They ensure these departments run efficiently, meet profitability targets, and deliver high levels of customer satisfaction. Their duties include staff management, budgeting, setting performance goals, implementing processes, and ensuring compliance with industry standards. The role requires strong leadership skills, automotive knowledge, and experience in dealership operations.