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Dealership Fixed Operations Director Jobs (NOW HIRING)

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Fixed Operations Director Ghent Motors Greeley, Colorado Full-Time | Base Salary + Commission ... Lead all fixed operations personnel toward achieving dealership objectives. Financial Performance ...

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Fixed Operations Director Ghent Motors Greeley, Colorado Full-Time | Base Salary + Commission ... Lead all fixed operations personnel toward achieving dealership objectives. Financial Performance ...

Ghentmotors

Fixed Ops Director

Greeley, CO · On-site

Fixed Operations Director Ghent Motors Greeley, Colorado Full-Time | Base Salary + Commission ... Lead all fixed operations personnel toward achieving dealership objectives. Financial Performance ...

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Fixed Operations Director Ghent Motors Greeley, Colorado Full-Time | Base Salary + Commission ... Lead all fixed operations personnel toward achieving dealership objectives. Financial Performance ...

Camping World

Fixed Operations Director

Fountain, CO · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) * Intermediate or ...

Camping World

Fixed Operations Director

Oshkosh, WI · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) * Intermediate or ...

Camping World

Fixed Operations Director

Lakeville, MN · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) * Intermediate or ...

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Dealership Fixed Operations Director information

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$34K

$107.7K

$179.5K

How much do dealership fixed operations director jobs pay per year?

As of Sep 10, 2026, the average yearly pay for dealership fixed operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a dealership fixed operations director?

Dealership Fixed Operations Directors are senior managers responsible for overseeing all non-sales departments in an automotive dealership, including service, parts, and body shop operations. They ensure these departments run efficiently, meet profitability targets, and deliver high levels of customer satisfaction. Their duties include staff management, budgeting, setting performance goals, implementing processes, and ensuring compliance with industry standards. The role requires strong leadership skills, automotive knowledge, and experience in dealership operations.

What are the key skills and qualifications needed to thrive as a dealership fixed operations director, and why are they important?

To thrive as a Dealership Fixed Operations Director, you need a strong background in automotive service management, inventory control, and financial oversight, often supported by prior experience in service or parts management roles. Proficiency with dealership management systems (DMS), customer relationship management (CRM) tools, and manufacturer-specific software is typically required. Leadership, strategic thinking, and strong communication skills set successful directors apart by enabling effective team management and customer satisfaction. These skills are crucial for optimizing service operations, driving profitability, and maintaining high standards of customer service within the dealership.

What are the most common challenges faced by a dealership fixed operations director, and how can they be addressed?

One of the most common challenges for a Dealership Fixed Operations Director is balancing customer satisfaction with departmental profitability. This role often involves overseeing service, parts, and body shop operations, requiring strong leadership and problem-solving skills to manage workflow, staffing, and inventory efficiently. Collaboration with other department heads is essential to ensure smooth processes and consistent communication. Staying updated on industry trends and implementing best practices can help address these challenges, leading to improved performance and customer loyalty.

What is the difference between Dealership Fixed Operations Director vs Service Manager?

AspectDealership Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations, including service, parts, and body shop departments, focusing on profitability and efficiency.Manages daily service department operations, customer satisfaction, and technician performance.
Required CredentialsExperience in dealership service and parts, often with certifications like ASE Master Technician or Service Consultant.Service technician background, ASE certifications, and management experience.
Work EnvironmentExecutive-level role overseeing multiple departments within a dealership.Frontline management within the service department, interacting directly with customers and technicians.

The Dealership Fixed Operations Director has a broader, strategic role overseeing all fixed operations, while the Service Manager focuses on daily service department management. Both roles require automotive industry experience and certifications, but the director's scope is more comprehensive and managerial.

What are popular job titles related to Dealership Fixed Operations Director jobs?

For Dealership Fixed Operations Director jobs, the most frequently searched job titles are:

Infographic showing various Dealership Fixed Operations Director job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Platform Fixed Operations Director - Luxury / Highline Dealer

Los Angeles, CA • On-site

Audi West Covina
See more jobs at Audi West Covinaexternal

$110K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Platform Fixed Operations Director – Luxury Automotive Dealer Group

Location: Los Angeles, CA 
Employer: Luxury Automotive Dealer Group
Job Type: Full-Time
Compensation: Competitive Salary + Performance Bonus

Platform Fixed Operations DirectorLuxury Automotive Dealer Group

A premier luxury automotive dealer group in Los Angeles is seeking an experienced and results-driven Platform Fixed Operations Director to provide strategic leadership for multiple dealership fixed operations departments. This executive-level position is responsible for driving profitability, operational excellence, customer satisfaction, and the consistent execution of best practices across all service, parts, warranty, detail, and customer care operations.

The ideal candidate is a proven multi-store fixed operations leader who excels at developing high-performing teams, improving financial performance, implementing standardized processes, and partnering with dealership leadership to achieve sustained growth.

Responsibilities
  • Provide executive leadership and strategic direction for Service, Parts, Warranty, Detail, and Customer Care/BDC operations across multiple dealership locations.
  • Develop and execute platform-wide fixed operations strategies that maximize profitability, operational efficiency, and customer retention.
  • Partner with General Managers and executive leadership to achieve company-wide financial and operational objectives.
  • Recruit, mentor, coach, and develop Fixed Operations Managers, Service Managers, Parts Managers, and department leadership teams.
  • Monitor and improve key performance indicators including gross profit, ELR, technician productivity, proficiency, efficiency, parts inventory performance, CSI, customer retention, and warranty performance.
  • Standardize operating procedures and implement best practices across all dealerships within the platform.
  • Lead budgeting, forecasting, expense management, and long-term operational planning.
  • Ensure compliance with manufacturer standards, company policies, and industry regulations.
  • Drive technician recruitment, advisor development, succession planning, and leadership training initiatives.
  • Foster a culture of accountability, continuous improvement, operational excellence, and exceptional customer service.
Qualifications
  • Minimum of 7 years of progressive fixed operations leadership experience, including multi-store or regional oversight.
  • Luxury automotive dealership experience strongly preferred.
  • Demonstrated success improving profitability, operational performance, customer satisfaction, and employee development across multiple locations.
  • Strong financial and analytical skills with experience managing budgets, forecasts, and key performance indicators.
  • Exceptional leadership, communication, coaching, and organizational abilities.
  • Experience with dealership management systems such as CDK, Reynolds & Reynolds, Dealertrack, or similar platforms.
  • Ability to travel regularly between dealership locations.
  • Valid driver's license with a clean driving record.
Benefits
  • Executive-level compensation package
  • Performance-based bonus program
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Vacation and Holidays
  • Leadership development and manufacturer training
  • Employee vehicle purchase and service discounts
  • Opportunity to lead and influence the performance of a growing luxury automotive platform

If you are a visionary fixed operations leader with a passion for operational excellence, team development, and delivering measurable business results across multiple dealerships, we invite you to apply and join our leadership team.