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Dealership Fixed Operations Director Jobs (NOW HIRING)

Jobtailor

Training Specialist

Long Beach, CA · On-site

Ensure Fixed Operations personnel across our dealer network can fully leverage myKaarma's SLT product suite. Work directly with end users to educate them on their roles and myKaarma's products.

Go Auto

Fixed Operations Manager

Los Angeles, CA · On-site

$200K - $300K/yr

Current Service Manager, Fixed Operations Manager, or Fixed Operations Director. * Proven history of delivering strong dealership performance * Strong business and financial acumen * A leader who ...

Go Auto

Fixed Operations Manager

Los Angeles, CA · On-site

$200K - $300K/yr

Current Service Manager, Fixed Operations Manager, or Fixed Operations Director. * Proven history of delivering strong dealership performance * Strong business and financial acumen * A leader who ...

Go Auto

Fixed Operations Manager

Los Angeles, CA · On-site

$200K - $300K/yr

Current Service Manager, Fixed Operations Manager, or Fixed Operations Director. * Proven history of delivering strong dealership performance * Strong business and financial acumen * A leader who ...

Go Auto

Fixed Operations Manager

Los Angeles, CA · On-site

$200K - $300K/yr

Current Service Manager, Fixed Operations Manager, or Fixed Operations Director. * Proven history of delivering strong dealership performance * Strong business and financial acumen * A leader who ...

Huffines

WI · On-site

HUFFINES AUTO DEALERSHIPS, TX Job Id: 7153 # of Openings: 1 Corporate Automotive Fixed Operations Training Consultant Huffines Auto Dealerships Why Work at Huffines Huffines operates 10 dealerships ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

Partnership With Service Operations The Service BDC Manager will work closely with the Fixed Operations Director, Service Managers, Service Advisors, Parts Department, and other dealership leadership.

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

Partnership With Service Operations The Service BDC Manager will work closely with the Fixed Operations Director, Service Managers, Service Advisors, Parts Department, and other dealership leadership.

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Dealership Fixed Operations Director information

See salary details

$34K

$107.7K

$179.5K

How much do dealership fixed operations director jobs pay per year?

As of Sep 10, 2026, the average yearly pay for dealership fixed operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a dealership fixed operations director?

Dealership Fixed Operations Directors are senior managers responsible for overseeing all non-sales departments in an automotive dealership, including service, parts, and body shop operations. They ensure these departments run efficiently, meet profitability targets, and deliver high levels of customer satisfaction. Their duties include staff management, budgeting, setting performance goals, implementing processes, and ensuring compliance with industry standards. The role requires strong leadership skills, automotive knowledge, and experience in dealership operations.

What are the key skills and qualifications needed to thrive as a dealership fixed operations director, and why are they important?

To thrive as a Dealership Fixed Operations Director, you need a strong background in automotive service management, inventory control, and financial oversight, often supported by prior experience in service or parts management roles. Proficiency with dealership management systems (DMS), customer relationship management (CRM) tools, and manufacturer-specific software is typically required. Leadership, strategic thinking, and strong communication skills set successful directors apart by enabling effective team management and customer satisfaction. These skills are crucial for optimizing service operations, driving profitability, and maintaining high standards of customer service within the dealership.

What are the most common challenges faced by a dealership fixed operations director, and how can they be addressed?

One of the most common challenges for a Dealership Fixed Operations Director is balancing customer satisfaction with departmental profitability. This role often involves overseeing service, parts, and body shop operations, requiring strong leadership and problem-solving skills to manage workflow, staffing, and inventory efficiently. Collaboration with other department heads is essential to ensure smooth processes and consistent communication. Staying updated on industry trends and implementing best practices can help address these challenges, leading to improved performance and customer loyalty.

What is the difference between Dealership Fixed Operations Director vs Service Manager?

AspectDealership Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations, including service, parts, and body shop departments, focusing on profitability and efficiency.Manages daily service department operations, customer satisfaction, and technician performance.
Required CredentialsExperience in dealership service and parts, often with certifications like ASE Master Technician or Service Consultant.Service technician background, ASE certifications, and management experience.
Work EnvironmentExecutive-level role overseeing multiple departments within a dealership.Frontline management within the service department, interacting directly with customers and technicians.

The Dealership Fixed Operations Director has a broader, strategic role overseeing all fixed operations, while the Service Manager focuses on daily service department management. Both roles require automotive industry experience and certifications, but the director's scope is more comprehensive and managerial.

What are popular job titles related to Dealership Fixed Operations Director jobs?

For Dealership Fixed Operations Director jobs, the most frequently searched job titles are:

Infographic showing various Dealership Fixed Operations Director job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Fixed Operations Field Specialist

Philadelphia, PA • On-site

MSX International
Motor Vehicle Manufacturing • 5 - 10K employees
Learn more about MSX Internationalexternal

Full-time

Re-posted 7 days ago

Key responsibilities

  • Assess dealership Fixed Operations by analyzing capacity, workflow, technician mix, and customer experience to identify opportunities for Express Service implementation.

  • Guide dealerships through the installation, training, and adoption of their Express Service business to maximize its effectiveness.

  • Coach and mentor dealership personnel to leverage Express Service, improve efficiency, and enhance customer satisfaction.

MSX International rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

Why Join Us?

At MSX, you will drive operational excellence and elevate customer satisfaction across client's dealership Fixed Operations. In this field-based role, you'll assess service capacity, identify opportunities for Express Service implementation, and coach dealer teams to maximize throughput, sales, and revenue through efficient processes.

Make a Difference

As a Fixed Operations Field Specialist, you'll be the expert who evaluates dealership Fixed Operations holistically and pinpoints where an internal Express Service model can deliver the greatest impact.

By analyzing:

  • Current capacity and workflow
  • Technician mix
  • Customer experience

You'll determine how Express Service can unlock additional main shop availability for customer pay and warranty work-driving higher throughput, increased sales, greater revenue, and improved customer satisfaction through reduced wait times.

What You'll Do

  • Be the expert: Guide dealerships through installation, training, and adoption/growth of their Express Service business
  • Coach and mentor: Empower dealerships to embrace and confidently leverage Express Service to get the most out of it.
  • Solve challenges: Listen, analyze feedback, and develop action plans that improve efficiency and performance.
  • Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message.
  • Leverage technology: Use Express Service tools and data-driven insights to drive utilization and success.
  • Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact.
Qualifications

What You Bring

  • 3-5 years in automotive Fixed Operations, with strong Express Service or Quick Lube background.
  • Proven ability to coach, train, and influence dealership personnel.
  • Strong analytical skills; comfortable interpreting KPIs and Repair Order data.
  • Excellent communication and presentation abilities.
  • Highly organized, self-motivated, and able to manage extensive travel.
  • Confidence in engaging with all levels of dealership staff.
  • Proficiency with Microsoft Office Suite.
  • Valid driver's license and clean driving record.
  • Home base within assigned territory and reliable vehicle.
  • Ability to travel up to 80% (mix of driving and flights, with overnights).
  • High school diploma or General Equivalency Diploma (GED) is required

Bonus Points If You Have

  • Prior roles as Service Advisor, Express Service Consultant, or Service Manager.
  • A college degree (or are currently working toward one).
  • Background in teaching, training, or coaching.
  • Experience working in fast-paced, independent roles where you set the tone for success.
  • Strong organizational skills and a proactive mindset.
  • Natural teaching mindset-always seeking improvement.
  • Passion for making a difference and driving success.
Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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