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Dealership Fixed Operations Director Jobs (NOW HIRING)

Camping World

Fixed Operations Director

San Diego, CA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) * Intermediate or ...

Camping World

Fixed Operations Director

Liberty Lake, WA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) * Intermediate or ...

Camping World

Fixed Operations Director

Thornburg, VA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) * Intermediate or ...

Camping World

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)Intermediate or better skills in ...

Camping World

Fixed Operations Director

Liberty Lake, WA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)Intermediate or better skills in ...

Camping World

Fixed Operations Director

Elkhart, IN · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) * Intermediate or ...

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Dealership Fixed Operations Director information

See salary details

$34K

$107.7K

$179.5K

How much do dealership fixed operations director jobs pay per year?

As of Sep 10, 2026, the average yearly pay for dealership fixed operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a dealership fixed operations director?

Dealership Fixed Operations Directors are senior managers responsible for overseeing all non-sales departments in an automotive dealership, including service, parts, and body shop operations. They ensure these departments run efficiently, meet profitability targets, and deliver high levels of customer satisfaction. Their duties include staff management, budgeting, setting performance goals, implementing processes, and ensuring compliance with industry standards. The role requires strong leadership skills, automotive knowledge, and experience in dealership operations.

What are the key skills and qualifications needed to thrive as a dealership fixed operations director, and why are they important?

To thrive as a Dealership Fixed Operations Director, you need a strong background in automotive service management, inventory control, and financial oversight, often supported by prior experience in service or parts management roles. Proficiency with dealership management systems (DMS), customer relationship management (CRM) tools, and manufacturer-specific software is typically required. Leadership, strategic thinking, and strong communication skills set successful directors apart by enabling effective team management and customer satisfaction. These skills are crucial for optimizing service operations, driving profitability, and maintaining high standards of customer service within the dealership.

What are the most common challenges faced by a dealership fixed operations director, and how can they be addressed?

One of the most common challenges for a Dealership Fixed Operations Director is balancing customer satisfaction with departmental profitability. This role often involves overseeing service, parts, and body shop operations, requiring strong leadership and problem-solving skills to manage workflow, staffing, and inventory efficiently. Collaboration with other department heads is essential to ensure smooth processes and consistent communication. Staying updated on industry trends and implementing best practices can help address these challenges, leading to improved performance and customer loyalty.

What is the difference between Dealership Fixed Operations Director vs Service Manager?

AspectDealership Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations, including service, parts, and body shop departments, focusing on profitability and efficiency.Manages daily service department operations, customer satisfaction, and technician performance.
Required CredentialsExperience in dealership service and parts, often with certifications like ASE Master Technician or Service Consultant.Service technician background, ASE certifications, and management experience.
Work EnvironmentExecutive-level role overseeing multiple departments within a dealership.Frontline management within the service department, interacting directly with customers and technicians.

The Dealership Fixed Operations Director has a broader, strategic role overseeing all fixed operations, while the Service Manager focuses on daily service department management. Both roles require automotive industry experience and certifications, but the director's scope is more comprehensive and managerial.

What are popular job titles related to Dealership Fixed Operations Director jobs?

For Dealership Fixed Operations Director jobs, the most frequently searched job titles are:

Infographic showing various Dealership Fixed Operations Director job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Fixed Operations Director

San Diego, CA • On-site

Camping World
Retail • 10K+ employees
Learn more about Camping Worldexternal

$95K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

466th of 741 rated retailers

Job description

Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.


What You'll Do:

  • Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location

  • Ensure a consistently high level of internal and external customer satisfaction throughout the service department

  • Drive profitability through increased sales, gross profit, P&L management, and labor cost control

  • Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices

  • Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy

  • Create and maintain strong working relationships with external vendors

  • Meet or exceed monthly budget projections

  • Maintain a safe and functional working environment


What You'll Need to Have for the Role:

  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred

  • Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment

  • Knowledge of RV's and RV systems is a plus

  • Strong written and verbal communication skills

  • Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)

  • Intermediate or better skills in MS Office (Word, Excel, Outlook)

  • Ability to read and analyze P&L reports

  • Valid driver's license required

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Prolonged periods of standing, stooping, crawling, and bending

  • Exposure to heights and hazards related to working with electrical and welding equipment

  • Environmental conditions include heat, cold, humidity, noise, dust and wetness

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $145,000 or more. This is a commission-based role with uncapped commissions.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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