What does a day shift Rutgers OIT employee do?

A Day Shift Rutgers OIT (Office of Information Technology) employee is responsible for providing technical support and maintaining IT services during daytime hours at Rutgers University. Their duties may include troubleshooting computer and network issues, supporting faculty, staff, and student technology needs, and ensuring the proper functioning of campus IT systems. They may also assist with software installations, hardware repairs, and routine system maintenance. Day Shift employees are often the first point of contact for users experiencing technical difficulties and play a key role in keeping university operations running smoothly.