What is a CSP receptionist?

CSP Receptionists are front-desk professionals who work in Customer Service Points (CSPs), often within banking or corporate environments. Their primary responsibilities include greeting visitors, handling inquiries, directing clients to the appropriate departments, and managing appointment schedules. They also perform administrative tasks such as answering phone calls, managing correspondence, and maintaining records. CSP Receptionists play a key role in ensuring smooth day-to-day operations and creating a positive first impression for clients and visitors.