What is a CCA?

CCAs, or City Carrier Assistants, are non-career employees who work for the United States Postal Service (USPS). They assist regular city carriers by delivering and collecting mail on assigned routes, often covering for absences or during busy periods. CCAs are typically hired on a temporary basis but may have opportunities to transition to permanent positions. The role requires physical stamina, attention to detail, and strong customer service skills. CCAs play a crucial role in ensuring timely mail delivery within city limits.