What is a case supervisor?

Case supervisors are professionals who oversee the management of individual cases within organizations such as social services, legal aid, healthcare, or advocacy programs. They provide guidance and support to case workers or advocates, ensuring that cases are handled efficiently, ethically, and in accordance with organizational policies. Case supervisors often review case files, monitor progress, offer feedback, and may intervene in complex situations to help resolve issues. Their role is crucial in maintaining high-quality services and positive outcomes for clients.