What is a back desk receptionist?

Back Desk Receptionists are administrative professionals who handle various clerical and customer service tasks at the reception area of an organization. They are responsible for greeting visitors, answering phone calls, managing appointments, and providing general information or assistance to clients and staff. In addition, they may handle mail distribution, data entry, and support other office operations to ensure a smooth workflow. Their role is essential for creating a positive first impression and maintaining organized front office functions.