What is an airport ramp agent?

Airport Ramp Agents, also known as ramp handlers or baggage handlers, are responsible for loading and unloading luggage, cargo, and mail from aircraft. They also guide planes to and from gates, operate ground support equipment, and ensure safety protocols are followed on the tarmac. Ramp agents play a crucial role in the smooth and timely operation of flights, working outdoors in various weather conditions and often on tight schedules.