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120 Spectrum Technical Customer Service Representative Jobs Hiring Near You

Poly-clip System

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Customer Service Representative

Mundelein, IL · On-site

$25 - $30/hr

The Technical Customer Service Rep. is responsible for assisting customers in identifying their machine's part(s) and processing such part(s) orders in the ERP system, as well as efficient ...

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Spectrum Jobs Information

What is it like to work at Spectrum?

Spectrum is a company that values innovation and customer-centricity, fostering a collaborative and dynamic work environment.

The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and deliver cutting-edge products and services. Spectrum's mission is to empower its customers with innovative technologies, such as 5G networks and fiber-optic internet, to enhance their daily lives.

Working at Spectrum may appeal to individuals who are passionate about staying at the forefront of technological advancements and are eager to contribute to a company that is shaping the future of connectivity and communication.

What makes Spectrum an attractive place to work?

Spectrum is a leading telecommunications company that provides high-speed internet, TV, and phone services to millions of customers across the United States. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to work on cutting-edge technologies and projects. By joining Spectrum, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for professional growth, development, and advancement in a stable and supportive organization.

Do workers at Spectrum get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Spectrum pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.

At Spectrum, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Is the health insurance from Spectrum affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 74 people who took the Breakroom Quiz between February 2026 and July 2026.

Do people get paid time off at Spectrum?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 29% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 24% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers at Spectrum worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Spectrum workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it for Spectrum workers to change shifts?

Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to get time off at Spectrum?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Spectrum managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and July 2026.

Do jobs at Spectrum spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to take sick days at Spectrum?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Spectrum job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Spectrum good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Spectrum feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Spectrum get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Spectrum?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Spectrum enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Spectrum recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Spectrum?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Spectrum?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Spectrum’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Spectrum is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

What other companies are hiring for Technical Customer Service Representative jobs?

What are the most popular jobs at Spectrum?

What are the most popular categories at Spectrum?

Infographic showing various Technical Customer Service Representative job openings at Spectrum in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Physical job distribution.

Technical Customer Service Representative

AGCO

Aurora, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

AGCO rating

8.8

Company rating: 8.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

45th of 490 rated machine equipment manufacturers

Job description

Technical Customer Service Representative

Date: Jul 25, 2026

Req ID: 103661

Location:

Aurora, OH, US

Workplace Type: Onsite

Employment Duration: Permanent

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more sustainable world. Join our extraordinary team today!

Sparex (a division of AGCO) is currently seeking a Technical Customer Service Rep to join our US team in Aurora, OH. The Technical Customer Service Rep will be responsible for working with dealers on inquiries related to agricultural part applicability and fitment for all makes of tractors and implements. The Technical Customer Service Rep will also work on part returns from dealers and provide technical oversight on inbound products.

Your Impact:

  • Provide technical expertise to dealers via phone and email on questions related to tractor parts and accessories. Review and authorize dealer return requests

  • Interface with dealers and freight carriers on shipping damage issues. Work with suppliers on technical product defect issues

  • Assist the inbound warehouse team with technical expertise as part of the inbound QA process.

  • Provide guidance to the marketing team specific to technical aspects of agricultural parts

  • Work with the product manager and sales manager on new product ideas based on interactions with dealers.

Your Experience and Qualifications:

  • A minimum of 3 years of Customer support or Technical Customer Service experience.

  • High School diploma required

  • Proficient in using Microsoft Excel

  • Exposure to agricultural, automotive or OE industries

  • Experience at an agricultural dealership a plus

Your Benefits:

  • Health care and wellness plans

  • Dental and vision plans

  • Flexible and virtual work options (where available)

  • 401(k) Savings Plan with company match

  • Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price

  • Paid holidays and paid time off

  • Health savings and flexible spending accounts

  • Reimbursement for continuing education

  • Life insurance and other supplemental insurance plans

Your Workplace:

This role follows Sparex (a division of AGCO)’s on‑site work model, with employees primarily working from an USA Aurora a minimum of 5 days per week to support collaboration and teamwork.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.

Join us as we bring agriculture into the future and apply now!

AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Segment: Customer Service Representative, Sustainable Agriculture, QA, Warehouse, Customer Service, Agriculture, Quality, Manufacturing

What AGCO employees say

Pay

Benefits

Hours and flexibility

Workplace

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About AGCO

Sourced by ZipRecruiter

AGCO is a global leader in the design, manufacture and distribution of agricultural equipment with a dynamic portfolio of exciting brands such as Fendt, Massey Ferguson, and Gleaner which deliver innovative and efficient solutions to farmers in North America through a comprehensive product line-up and smart farming software solutions.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990

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