... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Quick apply
100 Spectrum Technical Customer Service Representative Jobs Hiring Near You
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Quick apply
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Service Technician
Zanesville, OH · On-site
$20/hr
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
Service Technician
Zanesville, OH · On-site
$20/hr
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
Achieve this exclusively through door-to-door sales of Spectrum's connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned ...
Achieve this exclusively through door-to-door sales of Spectrum's connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned ...
Sales Representative
Zanesville, OH · On-site
$27K/yr
Achieve this exclusively through door-to-door sales of Spectrum's connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned ...
Sales Representative
Zanesville, OH · On-site
$27K/yr
Achieve this exclusively through door-to-door sales of Spectrum's connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... customer access to Spectrum's leading services. WHAT OUR RETAIL STORE MANAGERS ENJOY MOST ... Coaching and developing sales reps to reach their personal and professional goals. * Ensuring store ...
... customer access to Spectrum's leading services. WHAT OUR RETAIL STORE MANAGERS ENJOY MOST ... Coaching and developing sales reps to reach their personal and professional goals. * Ensuring store ...
Service Technician ($20 PH starting)
Zanesville, OH · On-site
$20/hr
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
Service Technician ($20 PH starting)
Zanesville, OH · On-site
$20/hr
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining ... Upsell voice, data, cloud and video services to existing customers and secure contract renewals ...
New
As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining ... Upsell voice, data, cloud and video services to existing customers and secure contract renewals ...
New
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
... technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on ...
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
Mid Market Account Manager, Spectrum Business
Columbus, OH · On-site
$43K - $72K/yr
As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining ... Upsell voice, data, cloud and video services to existing customers and secure contract renewals ...
Mid Market Account Manager, Spectrum Business
Columbus, OH · On-site
$43K - $72K/yr
As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining ... Upsell voice, data, cloud and video services to existing customers and secure contract renewals ...
As an Outside Sales Representative at Spectrum, you will represent our trusted products through ... services * A passion to succeed and strong personal drive to sell to prospective customers
As an Outside Sales Representative at Spectrum, you will represent our trusted products through ... services * A passion to succeed and strong personal drive to sell to prospective customers
... customer service * Attend sales meetings and training sessions to stay current with Spectrum ... technical industry experience Skills * Ability to read, write, speak and understand ...
... customer service * Attend sales meetings and training sessions to stay current with Spectrum ... technical industry experience Skills * Ability to read, write, speak and understand ...
... customer service * Attend sales meetings and training sessions to stay current with Spectrum ... technical industry experience Skills * Ability to read, write, speak and understand ...
... customer service * Attend sales meetings and training sessions to stay current with Spectrum ... technical industry experience Skills * Ability to read, write, speak and understand ...
Spectrum Jobs Information
What is it like to work at Spectrum?
Spectrum is a company that values innovation and customer-centricity, fostering a collaborative and dynamic work environment.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and deliver cutting-edge products and services. Spectrum's mission is to empower its customers with innovative technologies, such as 5G networks and fiber-optic internet, to enhance their daily lives.
Working at Spectrum may appeal to individuals who are passionate about staying at the forefront of technological advancements and are eager to contribute to a company that is shaping the future of connectivity and communication.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and deliver cutting-edge products and services. Spectrum's mission is to empower its customers with innovative technologies, such as 5G networks and fiber-optic internet, to enhance their daily lives.
Working at Spectrum may appeal to individuals who are passionate about staying at the forefront of technological advancements and are eager to contribute to a company that is shaping the future of connectivity and communication.
What makes Spectrum an attractive place to work?
Spectrum is a leading telecommunications company that provides high-speed internet, TV, and phone services to millions of customers across the United States. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to work on cutting-edge technologies and projects. By joining Spectrum, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for professional growth, development, and advancement in a stable and supportive organization.
Do workers at Spectrum get paid breaks?
Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.
80% of people say they get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.
Does Spectrum pay people when they’re sick?
Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
At Spectrum, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Spectrum affordable enough for their workers?
Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 74 people who took the Breakroom Quiz between February 2026 and July 2026.
86% of people say the health insurance costs are okay
Based on data from 74 people who took the Breakroom Quiz between February 2026 and July 2026.
Do people get paid time off at Spectrum?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.
97% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.
- 29% of people with changing schedules find out their shifts one week or less ahead of time.
- 35% of people with changing schedules find out their shifts two weeks ahead of time.
- 24% of people with changing schedules find out their shifts three weeks ahead of time.
- 12% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers at Spectrum worry about hours?
Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and July 2026.
94% of people report they don’t worry about getting enough hours.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Spectrum workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.
54% report that they don’t have enough control over which shifts they work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it for Spectrum workers to change shifts?
Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it to get time off at Spectrum?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between February 2026 and August 2026.
80% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Spectrum managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and July 2026.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and July 2026.
Do jobs at Spectrum spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and July 2026.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it to take sick days at Spectrum?
Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
Is a Spectrum job good for students?
Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
79% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at Spectrum good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Spectrum feel treated with respect by their managers?
Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.
79% of people say they’re treated with respect by their managers.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Spectrum get to take their breaks without interruption?
Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.
82% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.
Is it stressful to work at Spectrum?
Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.
71% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Spectrum enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.
73% of people report they enjoy their job.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Spectrum recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get enough training when they start at Spectrum?
Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.
79% of people report they got enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get support to advance at Spectrum?
Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people think Spectrum’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers feel well informed about how Spectrum is doing?
Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Technical Customer Service Representative jobs?
What are the most popular jobs at Spectrum?
What are the most popular categories at Spectrum?
Spectrum rating
7.9
Based on 614 frontline employees who took The Breakroom Quiz
30th of 99 rated telecommunications companies
Job description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
SDT212 2026-79814 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $65,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction.
Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
How You’ll Make an Impact
- Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
- Conduct consultative needs analyses to tailor product recommendations for each prospective customer
- Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
- Complete all required sales documentation accurately, including dispositioning, order entry and reporting
- Participate actively in sales meetings and training sessions to support team goals and professional development
- Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
- Monitor competitors’ activities within your territory and communicate relevant information to your manager
Working Conditions
- Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
- Minimal time in an office environment
- Exposure to moderate noise levels
What You’ll Bring to Spectrum
Required Qualifications
Education
- High School Diploma or equivalent work experience
Skills
- Ability to read, write, speak and understand English language
- Engaging interpersonal skills
- Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
- A passion to succeed and strong personal drive to sell to prospective customers
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities
- Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
- Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
- Ability to work independently with little or no supervision
- A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
Preferred Qualifications
Experience
- 2+ years sales or relevant work experience
Skills
- Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
- Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed
Physical Requirements
- Travel door to door for extensive periods through local communities
- Able to lift and transport 10-20 pounds
#ZRSM2
SDT212 2026-79814 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $65,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
What You’ll Bring to Spectrum
Required Qualifications
Education
- High School Diploma or equivalent work experience
Skills
- Ability to read, write, speak and understand English language
- Engaging interpersonal skills
- Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
- A passion to succeed and strong personal drive to sell to prospective customers
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities
- Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
- Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
- Ability to work independently with little or no supervision
- A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
Preferred Qualifications
Experience
- 2+ years sales or relevant work experience
Skills
- Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
- Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed
Physical Requirements
- Travel door to door for extensive periods through local communities
- Able to lift and transport 10-20 pounds
#ZRSM2
Company Description
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
About Spectrum
Sourced by ZipRecruiter
Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.
Industry
Technology, communication and media and telecommunications
Company size
10,000+ Employees
Headquarters location
Stamford, CT, US