Netpace
Netpace

62 Netpace Senior Engineer Jobs Hiring Near You

Help Desk Analyst 1

Columbus, OH · On-site

$19.75 - $27/hr

Netpace Inc is seeking a Help Desk Analyst 1 to assist with IT automation and implementation of new technology for optimal desktop environment performance. The role involves providing desktop support ...

Help Desk Analyst 1

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst (HDA1) 100% On-site OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com DESCRIPTION: HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ...

Senior Engineer

Santa Clara, CA · On-site

$122K - $168K/yr

Netpace Inc is a technology company seeking a Senior Engineer to join their US R&D Data Management Platform and Ads team. The role involves designing and developing large scale software capable of ...

Senior Engineer (664217)

Santa Clara, CA · On-site

$122K - $168K/yr

Netpace Inc is a company focused on cloud computing technology, and they are seeking a Senior Software Engineer to join their cloud computing team. The role involves building software that enhances ...

Senior OIPA Engineer

Minneapolis, MN · On-site

$109K - $149K/yr

Netpace Inc is a company specializing in technology solutions. They are seeking a Senior OIPA Engineer to work on Oracle's Insurance Policy Administration System, requiring extensive experience in ...

Senior Research Engineer (713980)

San Diego, CA · On-site

$110K - $152K/yr

Netpace Inc is seeking a Senior Research Engineer specializing in Computer Vision. The role involves advancing algorithms for various computer vision tasks and developing vision-based positioning ...

Senior Staff Research Engineer

San Diego, CA · On-site

$110K - $152K/yr

Netpace Inc is seeking a Senior Staff Research Engineer specializing in Computer Graphics. The role involves innovating and developing AR/VR solutions, designing immersive experiences, and ...

Sr, Network Engineer

Washington, DC · On-site

$117K - $160K/yr

Netpace Inc is seeking a Senior Network Engineer to support the Washington DC Police. The role involves conducting network assessments, documentation, and implementing security measures such as ...

Senior Research Engineer (713986)

San Diego, CA · On-site

$110K - $152K/yr

Netpace Inc is a company seeking a Senior Research Engineer specializing in Computer Vision. The role involves advancing computer vision algorithms and developing vision-based positioning systems ...

Senior Staff Engineer (701656)

Santa Clara, CA · On-site

$122K - $168K/yr

Netpace Inc is looking for an experienced big data engineer to design and build scalable data pipelines and ETL processes. The role involves partnering with product owners and data scientists to ...

Netpace Inc is looking for a Senior DevOps Tools Engineer to join their Infrastructure Services Team. The role involves building the NextGen CI/CD pipeline and requires collaboration with architects ...

Senior Software Engineer---Back-End

Bellevue, WA · On-site

$137K - $181K/yr

Netpace Inc is a startup team focusing on industry-leading research for autonomous cloud/networking technologies. They are seeking a Senior Software Engineer to develop innovative solutions and ...

Senior Software Engineer (669745)

Santa Clara, CA · On-site

$143K - $189K/yr

Netpace Inc is seeking a Senior Software Engineer to work on a Cloud Auto Remediation Platform and Intelligent Operation Support System. The role involves designing, developing, and maintaining ...

Senior Software Engineer (670554)

Austin, TX · On-site

$121K - $160K/yr

Netpace Inc is seeking a Senior Software Engineer to specialize in developing Verification/Validation tools for high-end micro-processors. The role involves developing challenging algorithms for ...

Sr. Security Engineer

Pleasanton, CA · On-site

$127K - $174K/yr

Netpace Inc is a company seeking a Senior Security Engineer. The role focuses on application security, requiring a deep understanding of the OWASP Top 10 attacks and experience in product development ...

Senior Software Engineer (669745)

Santa Clara, CA · On-site

$143K - $189K/yr

Netpace Inc is seeking a Senior Software Engineer with strong knowledge in application and tools design and development. The candidate will work on a Cloud Auto Remediation Platform and Intelligent ...

Senior UI Engineer

San Jose, CA · On-site

$152K - $189K/yr

Netpace Inc is seeking a Senior UI Engineer to join Cisco's Customer Experience Design Group. This role involves collaborating with UX designers and UI engineers to create innovative applications and ...

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Netpace Jobs Information

What makes Netpace an attractive place to work?

Netpace is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of camaraderie and shared purpose. Joining Netpace offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive destination for individuals seeking a challenging and rewarding career.
Infographic showing various Senior Engineer job openings at Netpace in the United States as of September 2026, with employment types broken down into 94% Full Time, 2% Part Time, 2% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Help Desk Analyst 1

Columbus, OH • On-site

Netpace Inc
Professional, Scientific, and Technical Services • 51 - 200 employees

$19.75 - $27/hr

Full-time

Re-posted 23 days ago


Job description

Job Summary:
Netpace Inc is seeking a Help Desk Analyst 1 to assist with IT automation and implementation of new technology for optimal desktop environment performance. The role involves providing desktop support, troubleshooting issues, and ensuring customer satisfaction in a service-oriented environment.
Responsibilities:
• Understanding of Desktop Support and Software Licensing Services.
• Ability to image machines and install complicated software.
• Uses creativity and innovation to automate and streamline processes and procedures.
• Understands customer support, likes to work with people and can ensure that the customer is satisfied.
• Ability to troubleshoot in a high level systematic way. Ability to identify issues, research cause, and remediate.
• Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
• Troubleshoots basic network, software, printing and/or installation problems
• Supports staff hardware moves for facility reorganization.
• Experience with ServiceNow and Knowledge Base preferable.
• Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
• Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
Qualifications:
Required:
• Understanding of Desktop Support and Software Licensing Services.
• Ability to image machines and install complicated software.
• Uses creativity and innovation to automate and streamline processes and procedures.
• Understands customer support, likes to work with people and can ensure that the customer is satisfied.
• Ability to troubleshoot in a high level systematic way. Ability to identify issues, research cause, and remediate.
• Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
• Troubleshoots basic network, software, printing and/or installation problems
• Supports staff hardware moves for facility reorganization.
• Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
• Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
• Strong communication/leadership skills.
• Strong influence, collaboration and negotiation experience.
• Ability to collaborate with supporting resources across business and/or functional lines.
• Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
• Act as the escalation point for high priority support issues.
• Ability to interpret end user license agreements.
• Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
• Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
• Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
• Must be knowledgeable in the English language/speak clearly and understandably use the English language.
• Ability to understand and follow processes established for the Service Desk.
• 2 Years IT experience.
• 2 Years Troubleshooting experience.
• 2 Years experience documenting procedures.
Preferred:
• Experience using ServiceNow is required.
• Retail customer service experience is desired.
• Service Desk experience is required.
Company:
Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions. Founded in 1996, the company is headquartered in San Ramon, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Netpace logo

About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Industry

Professional, scientific, and technical services

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US