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61 Netpace Software Jobs Hiring Near You

Netpace, Inc.

Help Desk Analyst 1

Columbus, OH

$19.75 - $27/hr

This position will function as a highly skilled HDA with specific responsibilities that include: 1. Understanding of Desktop Support and Software Licensing Services. 2. Ability to image machines and ...

Netpace Inc

Field Engineer 3

Tarrytown, NY · On-site

Netpace Inc is seeking a Field Engineer 3 to perform activities associated with installing ... The role involves providing support for various hardware and software, ensuring customer ...

Netpace Inc

FE 3

Rocky Hill, CT · On-site

Netpace Inc is seeking a Field Engineer 3 to assist with the preparation of laptops and desktops for refresh. The role involves imaging and installing software, as well as unboxing new hardware and ...

Netpace Inc

Field Engineer 4

Silverdale, WA · On-site

Netpace Inc is a company seeking a Field Engineer 4 to provide technical support for software, hardware, and networking issues. The role involves maintaining and supporting legacy products ...

Netpace, Inc.

Technical Lead/Architect

San Ramon, CA

Netpace is a dynamic IT software services and solutions company specializing in Cloud Enablement for Fortune 500 companies. We are a chosen and trusted technology partner for Digital Transformation ...

Netpace Inc

Field Engineer 3

Groton, CT · On-site

Netpace Inc is seeking a Field Engineer 3 to provide technical support for computer-related ... Responsibilities : • Computer hardware set up, basic hardware and software troubleshooting stills ...

Netpace Inc

Field Engineer 4

Nashville, TN · On-site

Netpace Inc is seeking a Field Engineer 4 to handle PC hardware break fix calls at various ... do you have with Software Experience? • Are you A+ Certified? • Must have reliable ...

Netpace

Receptionist/HR Coordinator

San Ramon, CA · On-site

Receptionist/HR Administrator Netpace is a data-driven Staffing and Software Services Company. We are a chosen and trusted technology partner for Digital Transformation efforts and have demonstrable ...

Netpace Inc

Field Engineer 4

Aurora, IL · On-site

Netpace Inc is seeking a Field Engineer 4 to provide PC hardware break fix services at various ... do you have with Software Experience? • Are you A+ Certified? • Must have reliable ...

Netpace, Inc.

SR. BUSINESS ANALYST

San Ramon, CA · On-site

$103K - $133K/yr

SR. BUSINESS ANALYST Netpace is a dynamic IT software services and solutions company specializing in Cloud Enablement for Fortune 500 companies. We are a chosen and trusted technology partner for ...

Netpace, Inc.

Marketing Analyst

San Ramon, CA

Marketing Analyst Netpace is a data-driven, IT software services and solutions company providing innovative solutions for Fortune 500 companies. Our comprehensive portfolio of managed services across ...

Netpace, Inc.

Cloud-Software Eng III

Durham, NC

$85/hr

Software Engineer Become part Cisco's fast growing and exciting Software Security team. We are actively building a next-generation security service designed to forensically analyze software in search ...

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Netpace Jobs Information

What makes Netpace an attractive place to work?

Netpace is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of camaraderie and shared purpose. Joining Netpace offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive destination for individuals seeking a challenging and rewarding career.

What are the most popular job types at Netpace?

    What are the most popular jobs at Netpace?

    What are the most popular categories at Netpace?

    Infographic showing various Software job openings at Netpace in the United States as of August 2026, with employment types broken down into 93% Full Time, 2% Part Time, 3% Contract, and 2% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

    Help Desk Analyst 1

    Netpace, Inc.

    Columbus, OH

    $19.75 - $27/hr

    Full-time

    Re-posted 22 days ago

    Job description

    Help Desk Analyst (HDA1)
    100% On-site
    OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com
    DESCRIPTION:
    HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
    This position will function as a highly skilled HDA with specific responsibilities that include:
    1. Understanding of Desktop Support and Software Licensing Services.
    2. Ability to image machines and install complicated software.
    3

    Uses creativity and innovation to automate and streamline processes and procedures.
    4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
    5. Ability to troubleshoot in a high level systematic way

    Ability to identify issues, research cause, and remediate.
    6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
    7. Troubleshoots basic network, software, printing and/or installation problems
    8

    Supports staff hardware moves for facility reorganization.
    9. Experience with ServiceNow and Knowledge Base preferable.
    10. Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM

    (Expect regular changes to either the earlier or later shift).
    11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
    EXPERIENCE:
    1. Strong communication/leadership skills.
    2

    Strong influence, collaboration and negotiation experience.
    3. Ability to collaborate with supporting resources across business and/or functional lines.
    4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
    5

    Act as the escalation point for high priority support issues.
    6. Ability to interpret end user license agreements.
    7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
    8

    Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
    9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
    10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
    11

    Ability to understand and follow processes established for the Service Desk.
    REQUIRED SKILLS:
    1. 2 Years IT experience.
    2. 2 Years Troubleshooting experience.
    3

    2 Years experience documenting procedures.
    DESIRED SKILLS:
    Experience using ServiceNow is required.
    Retail customer service experience is desired.
    Service Desk experience is required.

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    About Netpace

    Sourced by ZipRecruiter

    Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

    Company size

    51 - 200 Employees

    Headquarters location

    San Ramon, CA, US

    Year founded

    1996

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