Netpace
Netpace

62 Netpace Software Jobs Hiring Near You

Help Desk Analyst 1

Columbus, OH · On-site

$19.75 - $27/hr

Job Summary : Netpace Inc is seeking a Help Desk Analyst 1 to assist with IT automation and ... Responsibilities : • Understanding of Desktop Support and Software Licensing Services. • ...

Help Desk Analyst 1

Columbus, OH · On-site

$19.75 - $27/hr

This position will function as a highly skilled HDA with specific responsibilities that include: 1. Understanding of Desktop Support and Software Licensing Services. 2. Ability to image machines and ...

Senior Software Engineer (670036)

Framingham, MA · On-site

$133K - $175K/yr

Netpace Inc is looking for a talented software engineer to help build the cloud gateway software product in collaboration with Ceph. The role involves designing, building, and implementing Cloud ...

Job Summary : Netpace Inc is looking for a Software Engineer to join their team. The role involves working with Java, Spring, and cloud technologies to develop scalable microservices.

Senior Software Engineer---Back-End

Bellevue, WA · On-site

$137K - $181K/yr

Netpace Inc is a startup team focusing on industry-leading research for autonomous cloud/networking technologies. They are seeking a Senior Software Engineer to develop innovative solutions and ...

System Software Engineer (663286)

Bellevue, WA · On-site

$194K - $230K/yr

Netpace Inc is seeking a System Software Engineer to join their Cloud Storage team, which focuses on the design and implementation of next-generation cloud storage services. The role involves ...

Senior Software Engineer (670554)

Austin, TX · On-site

$121K - $160K/yr

Netpace Inc is seeking a Senior Software Engineer to specialize in developing Verification/Validation tools for high-end micro-processors. The role involves developing challenging algorithms for ...

Netpace Inc is a technology company seeking a Software Engineer II. The developer will focus on refactoring and productionizing invoice processing and a variety of customer support tools for public ...

Senior Software Engineer (669745)

Santa Clara, CA · On-site

$143K - $189K/yr

Netpace Inc is seeking a Senior Software Engineer to work on a Cloud Auto Remediation Platform and Intelligent Operation Support System. The role involves designing, developing, and maintaining ...

Senior Software Engineer (669745)

Santa Clara, CA · On-site

$143K - $189K/yr

Netpace Inc is seeking a Senior Software Engineer with strong knowledge in application and tools design and development. The candidate will work on a Cloud Auto Remediation Platform and Intelligent ...

Netpace Inc is a company seeking a Software Engineer with expertise in C programming and experience with Linux. The role involves developing networking technologies and requires a proven track record ...

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Netpace Jobs Information

What makes Netpace an attractive place to work?

Netpace is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of camaraderie and shared purpose. Joining Netpace offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive destination for individuals seeking a challenging and rewarding career.

What are the most popular job types at Netpace?

    Infographic showing various Software job openings at Netpace in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Contract, and 2% Nights. Highlights an 94% Physical, and 6% Remote job distribution.

    Help Desk Analyst 1

    Netpace Inc

    Columbus, OH • On-site

    $19.75 - $27/hr

    Full-time

    Re-posted 13 days ago


    Job description

    Job Summary:
    Netpace Inc is seeking a Help Desk Analyst 1 to assist with IT automation and implementation of new technology for optimal desktop environment performance. The role involves providing desktop support, troubleshooting issues, and ensuring customer satisfaction in a service-oriented environment.
    Responsibilities:
    • Understanding of Desktop Support and Software Licensing Services.
    • Ability to image machines and install complicated software.
    • Uses creativity and innovation to automate and streamline processes and procedures.
    • Understands customer support, likes to work with people and can ensure that the customer is satisfied.
    • Ability to troubleshoot in a high level systematic way. Ability to identify issues, research cause, and remediate.
    • Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
    • Troubleshoots basic network, software, printing and/or installation problems
    • Supports staff hardware moves for facility reorganization.
    • Experience with ServiceNow and Knowledge Base preferable.
    • Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
    • Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
    Qualifications:
    Required:
    • Understanding of Desktop Support and Software Licensing Services.
    • Ability to image machines and install complicated software.
    • Uses creativity and innovation to automate and streamline processes and procedures.
    • Understands customer support, likes to work with people and can ensure that the customer is satisfied.
    • Ability to troubleshoot in a high level systematic way. Ability to identify issues, research cause, and remediate.
    • Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
    • Troubleshoots basic network, software, printing and/or installation problems
    • Supports staff hardware moves for facility reorganization.
    • Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
    • Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
    • Strong communication/leadership skills.
    • Strong influence, collaboration and negotiation experience.
    • Ability to collaborate with supporting resources across business and/or functional lines.
    • Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
    • Act as the escalation point for high priority support issues.
    • Ability to interpret end user license agreements.
    • Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
    • Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
    • Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
    • Must be knowledgeable in the English language/speak clearly and understandably use the English language.
    • Ability to understand and follow processes established for the Service Desk.
    • 2 Years IT experience.
    • 2 Years Troubleshooting experience.
    • 2 Years experience documenting procedures.
    Preferred:
    • Experience using ServiceNow is required.
    • Retail customer service experience is desired.
    • Service Desk experience is required.
    Company:
    Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions. Founded in 1996, the company is headquartered in San Ramon, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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    About Netpace

    Sourced by ZipRecruiter

    Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

    Industry

    Professional, scientific, and technical services

    Company size

    51 - 200 Employees

    Headquarters location

    San Ramon, CA, US