Netpace
Netpace

61 Netpace It Project Manager Jobs Hiring Near You

Help Desk Analyst 1

Columbus, OH · On-site

$19.75 - $27/hr

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ... manage time and resources to meet assigned deadlines (Service Now Tickets). 8 Have strong ...

IT Project Manager

Manhattan, NY · On-site

$108K - $128K/yr

Our client in New York is seeking an IT Project Manager to support a critical healthcare project through the end of 2026. Local candidates are preferred, and candidates must reside within the Tri ...

IT Project Manager

Emeryville, CA

$113K - $134K/yr

BA/Project Manager Job Location : Emeryville, California Duration : 12+ months We are seeking an Information Technology Project Manager to join our team! Candidate will be responsible for the ...

IT Project Manager

Alpharetta, GA · Hybrid

$96K - $113K/yr

Must have skills • 7+ years of IT project management experience supporting application development and data integration initiatives. • Strong working knowledge of project management methodologies ...

IT Project Manager

Houston, TX

$94K - $111K/yr

Permanent Position: IT Project Manager Florvets Structures is seeking an experienced IT Project Manager to join our team in Houston, Texas. As an IT Project Manager, you will be responsible for ...

IT Project Manager

Phoenix, AZ · On-site

$95K - $113K/yr

Role : IT Project Manager Location : Phoenix, AZ Work Arrangement : Onsite Interview Type : Onsite Note : Local profiles to Phoenix, AZ or within commutable distance. ID & address proof is required.

IT Project Manager

San Jose, CA

$115K - $136K/yr

The IT Project Manager will lead the planning, execution, and delivery of IT projects, with a focus on contact center and CRM technologies such as Genesys, Salesforce Service Cloud, and SAP C4C. This ...

Role: IT Project Manager Location: Remote Time Zone: PST Duration: 6 Months Experience - 10+ years Job Summary: We are seeking a detail-oriented and results-driven IT Project Manager to lead and ...

IT Project Manager

San Jose, CA · On-site

$115K - $136K/yr

Job Title: IT Project Manager Location: San Jose, CA 95113 Reporting Type: Onsite Duration: 6 months W2 candidates only preferred US Citizens and Green Card Holders only preferred Summary The ...

IT Project Manager

Purchase, NY · Hybrid

$104K - $123K/yr

* Perform project management duties for complex IT projects, including those involving AI solutions, in accordance with PMLC and SDLC processes. These objectives include: * Perform day-to-day ...

IT Project Manager

Columbia, SC · On-site

$80K - $95K/yr

Job Title: IT Project Manager / Project Lead The State of South Carolina is looking for a dedicated IT Project Manager to join our team. Due to increasing project demand, we have exceeded our ...

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Netpace Jobs Information

What makes Netpace an attractive place to work?

Netpace is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of camaraderie and shared purpose. Joining Netpace offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive destination for individuals seeking a challenging and rewarding career.
Infographic showing various It Project Manager job openings at Netpace in the United States as of August 2026, with employment types broken down into 93% Full Time, 2% Part Time, 3% Contract, and 2% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution.

Help Desk Analyst 1

Netpace, Inc.

Columbus, OH • On-site

$19.75 - $27/hr

Full-time

Re-posted 20 hours ago


Job description

Help Desk Analyst (HDA1)
100% On-site
OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com
DESCRIPTION:
HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
This position will function as a highly skilled HDA with specific responsibilities that include:
1. Understanding of Desktop Support and Software Licensing Services.
2. Ability to image machines and install complicated software.
3

Uses creativity and innovation to automate and streamline processes and procedures.
4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
5. Ability to troubleshoot in a high level systematic way

Ability to identify issues, research cause, and remediate.
6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
7. Troubleshoots basic network, software, printing and/or installation problems
8

Supports staff hardware moves for facility reorganization.
9. Experience with ServiceNow and Knowledge Base preferable.
10. Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM

(Expect regular changes to either the earlier or later shift).
11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
EXPERIENCE:
1. Strong communication/leadership skills.
2

Strong influence, collaboration and negotiation experience.
3. Ability to collaborate with supporting resources across business and/or functional lines.
4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
5

Act as the escalation point for high priority support issues.
6. Ability to interpret end user license agreements.
7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
8

Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
11

Ability to understand and follow processes established for the Service Desk.
REQUIRED SKILLS:
1. 2 Years IT experience.
2. 2 Years Troubleshooting experience.
3

2 Years experience documenting procedures.
DESIRED SKILLS:
Experience using ServiceNow is required.
Retail customer service experience is desired.
Service Desk experience is required.


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About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US

Year founded

1996