20 Netpace Operations Support Specialist Jobs Hiring Near You

Work as a member of the Production Deployment operations staff that is responsible for Change management of Ariba Cloud basedsolutions. Collaborate with internal operations teams as well as Development and Support Engineering staff to support andfacilitate the delivery of a highly available production environment. Must be able to work in a 24x7 mission critical, customerfacing environment (shared responsibility).

The candidate must understand change control process and methodologies. Must beself-motivated, detail-oriented, a good team player with excellent verbal and written communication skills. This is an individualcontributor hands-on position.
Intake Call Notes -
Team is looking for IT operations support specialist/Release Engineer with 4+ years of experience to support with production issues.
Not looking for resume with extensive experience like 15+ years.
Assignment location is Palo Alto
For the first few months the candidate will be working Monday through Friday typical 40-hour work week; Once ramped up on the position and able to independently function shift days would be - Monday through Saturday.
The right candidate could work from home/remote on Saturday (no onsite presence is required)

However, resource needs to be online and available to provide 8-hour support.
No overtime on this position. Standard 40-hour work week.
Would prefer candidates from in and around Palo Alto location for commute ease.
Experience in database, Hana, Redhat, Linux knowledge is preferred.
The right candidate will be liaisoning with different teams to troubleshoot somewhat technical PMO. This is not a management role

However, the candidate should be technically sound and should have good communication and team player skills.
Would want to see bill rate in $75- $90 range.
Please join Hiring Manager Hema Radhakrishnan for an intake call for temp position IT Operations Support Specialist/Release Engineer
Description:
Work as a member of the Production Deployment operations staff that is responsible for Change management of Ariba Cloud based solutions. Collaborate with internal operations teams as well as Development and Support Engineering staff to support and facilitate the delivery of a highly available production environment. Must be able to work in a 24x7 mission critical, customer facing environment (shared responsibility)

The candidate must understand change control process and methodologies. Must be self-motivated, detail-oriented, a good team player with excellent verbal and written communication skills. This is an individual contributor hands-on position.
Primary Responsibilities:
Carefully follows and employs change control procedures to deploy all Ariba Applications and Solutions that are hosted in Ariba Commerce Cloud

Manage and deploy all application releases such as major GA's, SP's, HF's, Customizations, Data Fixes.
Act as liaison with Site Reliability Engineering (SRE) Technical Staff to solve complex customer related issues.
Collaborate with Engineering and act as an informational resource for application and Ops Hosted infrastructure knowledge within Operations.
Develop and maintain comprehensive documentation sets, troubleshooting guides and procedural documentation.
Monitor performance of all deployed applications and tune environment when necessary to ensure maximum performance.
Perform capacity and systems planning for all deployed applications

Verifies the completeness and timeliness of scheduled deployments.
Perform administrative tasks to oversee triage unassigned ticket queue, Production user account management, SSL Certificate management, troubleshooting Devlab environment, build out new Devlab services and performs other miscellaneous job-related responsibilities.
Minimum Qualifications
Experience working in a dynamic, fast-paced environment with well-developed practices and procedures.
At least 4 years' experience supporting a 24/7 production operations web environment.
Ability to quickly identify and solve problems in a fast pace environment.
5+ years of experience working in a UNIX environment.
Basic knowledge of protocols such as: TCP/IP, SSL, SSH, DNS.
Ability to work flexible hours and occasionally over the weekend to accommodate demands of the business.
Strong inter-personal skills with the ability to effectively communicate technical issues.
Excellent written and communication skills.
BA/BS degree in MIS/CS or equivalent.